Hotel Maya Excelsior

Property class: 3

Choose dates to view prices

Reviews

5.4 out of 10
Consider a stay at Hotel Maya Excelsior and take advantage of a garden, dry cleaning/laundry services and a gym. The on-site restaurant offers breakfast and lunch. Stay connected with free WiFi in public areas, and guests can find other amenities, such as conference space.
The current price is ฿1,309
฿1,597 total
includes taxes & fees
5 Oct - 6 Oct

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

A neatly made bed with a floral quilt, two bedside lamps, and a wooden headboard.

Classic Single Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Single Beds, Non Smoking

A room with two beds, each with floral bedding, a poster on the wall, and a window with a lace curtain.

Classic Double Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

A room with two beds, each with floral bedding, a poster on the wall, and a window with a lace curtain.

Deluxe Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Non Smoking

A room with three single beds with floral bedding, a red headboard, and two framed artworks on the wall.

Triple Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

A room with two beds, each with floral bedding, a poster on the wall, and a window with a lace curtain.

Deluxe Suite, 2 Double Beds, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Parking included
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includes taxes & fees
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About the area

Zona 1, a neighbourhood in Guatemala City, is home to Hotel Maya Excelsior. Paseo Cayala and Central Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Constitution Square and Kanajuyú Ecological Park. Museo de Musicos Invisibles and Museo de Ferrocarril are also worth visiting. Visit our Guatemala City travel guide
Map
Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala City, 1

What's nearby

  • A historic building with a large central entrance, multiple flags, and a colorful street vendor cart.
    Palacio Nacional de la Cultura
    10 min walk - 0.8 km
  • Catedral Metropolitana
    8 min walk - 0.7 km
  • Central Market
    10 min walk - 0.8 km
  • Palace of Justice
    13 min walk - 1.1 km
  • Guatemala City Hall
    15 min walk - 1.3 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.)
    24 min drive

Restaurants

  • Los Tres Tiempos
    4 min walk
  • Café Saúl - Cine Lux
    4 min walk
  • Fu Lu Sho
    4 min walk
  • Frankfurt Mixtas
    2 min walk
  • Altuna Zona 1
    5 min walk

About this property

Hotel Maya Excelsior

  • Hotel near Paseo Cayala
  • You can look forward to a garden, dry cleaning/laundry services and a gym at Hotel Maya Excelsior. The on-site restaurant offers breakfast and lunch. In addition to conference space, guests can connect to free WiFi in public areas.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool
    • Free self-parking
    • Local cuisine breakfast (surcharge), a 24-hour front desk and a front desk safe
    • A lift, smoke-free property and luggage storage
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Ceiling fans and daily housekeeping

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  • Room service
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฿898 total
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 8 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 2,691 square feet of conference space

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 22 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately USD 8 for adults and from USD 8 for children
  • Credit card charges are subject to a surcharge of 22 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Frequently asked questions

Does Hotel Maya Excelsior have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Hotel Maya Excelsior?

As of 4 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Maya Excelsior on 5 Oct 2026 start from ฿1,309, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Maya Excelsior pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Maya Excelsior?

Self-parking is free at this property.

What time is check-in at Hotel Maya Excelsior?

Check-in start time: 1:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Maya Excelsior?

Checkout is at noon.

Where is Hotel Maya Excelsior located?

Located in Zona 1, this hotel is steps away from Museum of Invisible Musicians and Church of St. Francis. Museo de Musicos Invisibles and Catedral Metropolitana are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Maya Excelsior Reviews

5.4

5.6

Cleanliness

8.0

Location

6.6

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 15 out of 63 reviews
Rating 8 - Good. 8 out of 63 reviews
Rating 6 - Okay. 4 out of 63 reviews
Rating 4 - Poor. 12 out of 63 reviews
Rating 2 - Terrible. 24 out of 63 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities
Place was ok but the restaurant/dining room was delicious and very convenient.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend Maya Excelsior Hotel in zone 1 That’s due to excellent service and cleaned; beside all you need around.
Stayed 21 nights in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
For my trip the place was well located. Keep in mind this is not a luxury hotel.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
A lot of shops great spot pool clean moldy roof tho
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Very old. Needs to be updated. Excellent restaurant. Staff is amazing
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
Very central near the Cathedral and the palace wouldn’t chance using the pool overall outdated and unclean wouldn’t recommend.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great pool and comfortable rooms. This was five star hotel maybe in the early 1900s. Architecturally unique. Art deco trim. Decent restaurant and outstanding staff. Great location one block from street promenade. Walk to museums and galleries. Metro nearby. It is a solid three star.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
location of this place is very convenient, good price, people from the reception are very nice and helpfull
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an original hotel from the 60’s Famous actors including Ronald Reagan, stayed there Cantinflas, Capulina Located in heart of Guatemala where the original buildings and cathedral stand Original stairway,, it’s unique, Nice dining room 10 minutes away from modern dining,, DENNYS restaurant Atmosphere is very quaint like going back in time If you’re the adventurous person it’s worth the stay If you’re wife isn’t well the room ceilings are 10’ high Back to the future ENJOY WE SURE DID!! Another world
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The staff was polite. Gave us a quick tour around the vicinity.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited by artists and president
Stayed 3 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Stayed 4 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend this Hotel to anyone!
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty staff did not help
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was centrally located in historic downtown Guatemala City. The shower was clogged and I had to ask for a plunger to unclog it /-: No room service and the staff were whatever
Stayed 3 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
No good
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

I feel no safe

People talking all night on the stairs up n down the building floors n drinking
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Ok
Stayed 18 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
No hot water
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not worth booking. Expedia states that you can pay online to reserve it. Once you get to the Hotel (if you can call it that), the staff tells you that they do not take payments from Expedia and that you MUST pay in cash. It is an inconvenience. Staff DID NOT know what to do. They are liers and very UNFRIENDLY, I would not recommend ever.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Stayed 1 night in Jul 2023