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"Love the place, although I would recommend hiring a car. The property was lovely and its surrounding. It could use better signage to area’s of the hotel as you can get easily lost, but the staff were friendly and amazing."

"Would recommend this hotel very much. Comfortable room, friendly staff and a good selection at breakfast."

"Positif : Bel hôtel bien placé, piscine propre et agréable, nombre de transats suffisants, jardins bien entretenus et beaux, parking gratuit et sécurisé, restauration copieuse et variée, personnel très serviable, belle vue depuis le restaurant, animations du soir soft mais de qualité, plage très proche et promenade du bord de mer agréable notamment pour les couchers de soleil. Négatif: le nom de palace est presomptueux, pas un 5 étoiles, chambre envahie de cafards et poissons d’argent, pas de...

"We have just returned from an amazing stay at the Hard Rock Hotel Tenerife and honestly could not fault a thing. The hotel is absolutely gorgeous, spotlessly clean, and has a fun, stylish atmosphere throughout. The food was fantastic with plenty of choice, and every member of staff we met was friendly and welcoming. A special mention has to go to Fra (Ramones), who made such a positive impact on our holiday. From the moment we arrived, he welcomed us warmly, showed us to our room, explained...

"Everything was excellent, we were expecting a different room but the hotel reception man was great at making us happy and we ended up with the outdoor space we wanted the next day. Thanks for a lovely stay and the stuff are all excellent."

"I had a 4 day trip with my 7 year old daughter and so researched like a dog with a bone, as I needed to be sure I could find a balance of solo-adult / child friendly amenities. This hotel was perfect, I was so pleased. First of all, the food - considering all inclusive - was absolutely fantastic, as were most of the drinks. The kids club and evening entertainment kept us both happy, as I got a few hours here and there to myself, plus we got to do things together evening, given the entertainment...

"Classy"

"The kitchen was clean and well equipped "

"Sehr zufrieden"

"Restaurant Bonfire excellent food and service Great beautiful rooms with ocean view Spa and gym top of the line. Overall great experience "

"Excellent hotel. Location, facilities, restaurants, especially restaurant NUB. Dining here is an experience that we will remember for a very long time. We had an amazing time during our 9 days stay in the hotel. Also the staff is very attentive and friendly. We (2 adults) arrived tired after an intensive period of working and we left completely rested and relaxed. Thank you for an awesome time at your beautiful hotel."

"What a beautiful and great hotel. It is a little out of the way but there are regular buses and bus stops close buy. It was perfect for us. The buffet was stocked liberally each day for breakfast, lunch and dinner, 3 stations/chefs daily and fresh meat/roast area each day, you really couldn’t have asked for more, oh and a morning cava station. Definitely worth all inclusive. The entertainment daily was lovely, sitting out and watching the sunset was perfect. And the staff….well they were so...

"Pool was lovely, although not the best for kids. Towel service was nice, although sunbeds weren’t particularly well designed around the pool to enjoy from different areas. But there were plenty of you were happy to sit away from the pool. Breakfast quality and choice was disappointing, in particular for gluten free. Bed was comfy Room appeared clean, but there were tiny bugs that were around the room in places. This hotel attracts a lot of older / retired people, and lots of different...

"si vous hésitez encore a réserver, allez-y les yeux fermés cet hôtel est une véritable perles rare propreté et confort impeccable: l hôtel est d une propreté exemplaire les piscines sont nettoyées chaque jour et les chambres sont tout simplement magnifiques le personnel a formidable animations chaque jour le buffet parfait chaque jour un thème différents hôtel tes calme"

"There was only one restaurant despite what Expedia and online said our AC never worked and there were ants in our room"

"€500 deposit is a joke. No bar open and no atmosphere - feels and is in the middle of knowhere"