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"Beds comfortable. Breakfast was the usual stuff"

"Would not recommend this location unless you are in a desperate need to stay somewhere. All the rooms that we were offered were completely disgusting there was black mold along the baseboards and carpet, dried substances like snot smeared on the walls the rooms were dusty, had weird smells, the fridge we had looked like it had mold or something gross inside of it like no one had ever cleaned it, the list goes on and on. The photos on this site does not compare at all to the actual facility and...

"Very nice hotel!"

"The property was recently acquired by Express from Baymont by Wyndham. The property is in need of upgrade. There were empty metal fixtures on the wall in the lobby that probably held computer screens at one time. There was trash and a plethora of cigarette butts outside the main entrance. There was a sign on the entrance that read “ The elevator is not working! Sorry for the inconvenience!” This is a three or four story facility. When we checked in I requested a ground floor room because my...

"The property overall was very nice BUT our walk in bathroom shower was DIRTY has mold around the edges."

"I am so disappointed with this experience. We stayed at a Country Inns and Suites property in Grand Rapids and it was great. Property was well maintained, amenities were great and the staff were top notch. I assumed all properties were similar. Boy was I wrong. This property was not what I expected. It it always simply a place to rest for the night, but not a place to enjoy. The tub didn’t look clean so we didn’t take baths. Just washed up real good and kept it moving. The breakfast was sub-par...

"Great all the way around"

"Great"

"I was only there one night, but I can say unequivocally that the staff is outstanding from the front desk to the breakfast person every with whom I interacted was very professional, but also friendly and accommodating!"