2/10 แย่มาก
David
เดินทางกับครอบครัว
30 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
You walk into the lobby and it smells like smoke. Elevators also smell. We live in a state where you can't smoke in a hotel or casino. Not the case in Indiana. The first room they gave us had no lampshades. We were told there were no other rooms available. They searched for shades. No shades either. Magically another room was available. This room had stains and sticky spots on the carpet. Four times during the night we had trains rolling down tracks and the horn blaring every few seconds. Turns out there are active train tracks just 75 feet from the side of the building we were on. The next morning, we discovered that there were only 2 bath towels in the bathroom. 3 of us in the room. Asked housekeeping for towels - None. Asked the lobby for towels - none. Asked housekeeping again - suddenly they had 4. Like some hotels - not enough outlets. You have to come prepared with many extension cords with 3-outlet connections. The sink countertop was only large enough for one person's toiletries bag. The sink took up most of the space. Hope you like the temperature that the hotel sets it to. You can't adjust the temperature. The morning of checkout, a housekeeper was wandering the halls asking people if they are checking out. She was on the hunt for towels. They totally ran out and needed them to be washed. There's probably more, but I think that I've painted an accurate picture of the hotel experience.
David
เข้าพัก 2 คืน, กรกฎาคม 2025