"I was initially assigned Room 700, but after settling in, I noticed that the central air conditioning was unusually loud. I reported this to Ms. Dwinda Ayu, who responded promptly and arranged for me to be moved to another room without any hassle — her attentiveness was greatly appreciated.
On the final evening of my stay, I visited the Executive Lounge, where Ms. Annissa kindly checked in with me and asked for feedback. I shared a few minor comments regarding wear and tear, and she took...
"great facility and location. prestigeous environment and very good hospitality from staff. overall very high quality. only two issues during stay, 1. pool dining too slow(had to cancel aft 50minutes delivery) 2. rotary noise during midnight and early morning very loud (not sure whether construction or traffic..) "
"The hotel is located in a business area of Jakarta. The Gran Indonesia mall is 100 meters away so you can find food, supermarket, coffee shop etc. It is also easy to catch motorcycle or taxi around this area. Traffic is only problem all over Jakarta especially around this area. The room is clean. Lobby is small just for its function. Those are the reason why the price is reasonable."
"Quite a good experience with front desk staff, and the assistance received. I was booking a single studio for the luggages as i arrive very early in the morning, and later supposed to move to a suite, but they managed to put me in my ultimate room anyway. This was good.
Requesting for a high floor has not been very successful here. I guess people prefer high floors.
The property has become more popular based on the activities I saw, so if you want to stay here, I suggest that you book...
"Room was clean
Staff are friendly
Nice hot shower
Quiet
I like this small hotel cos not so many rooms in a floors, easy to reach to my room.
Moreover, many deferent convenience stores on the same street all of them with in 2mins "
"What a beautiful property with amazing attention to detail throughout. The rooftop restaurant was wonderful, with fantastic views, and the cafe on the ground level was artistic, funky and ultra-chic. So many wonderful little details were laden throughout, which were a feast for the eyes! (Many photos were taken!) The included breakfast offered a variety of choices, all of which were absolutely delicious, along with a small but wonderful buffet - which sustained us till dinner! Restaurant staff...
"It is sophisticated, stylish and calm. The lobby is open and spacious. The staff was very kind. The room was wide and large window allowed to be warm and clear."
"If I go to Jakarta again, I would definitely stay here.
We can reserve a taxi from the airport to the hotel in advance, so there is no need to wait for a taxi, which is convenient."