โรงแรมหรูใน แกรนด์แคนยอน

"Scavenger hunt to figure out how to access the property and room. No one was at the front desk when we arrived at 5:30pm. The door locks were hard to figure out. Room was comfortable."

"The hotel itself was very nice, clean, and offered great amenities, but it is clearly understaffed, especially in guest services and dining. Before our trip, we called several times to ask about the Grand Canyon shuttle. One employee hung up on us, and our later calls went unanswered. When we arrived, it became obvious why—the check-in line stretched almost to the door. The shuttle information was also inconsistent. Online it says every 30 minutes, hotel staff told us every 15 minutes, but in...

"Everything was almost great. The room was immaculate. The personnel were really attentive and extremely helpful. We used the Valet, and the guys were amazing. Very nice and helped us 100%. The Casino is beautiful. Very luxurious. The bed pillows in the room were not soft. We mentioned that at checkout, and they said they would tell the room attendant to adjust the pillows. We received two complimentary breakfast meals, but it wasn't until after we got our drinks, that we were told we had to...

"Great experience in general, the hotel had everything we needed, restaurants, a nice bar, swimming pool, EV chargers. The only small issue we had was with our AC which malfunctioned the first night but they resolved the issue asap."