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"Out bed was slopped to the centre. I couldn’t breathe because of the dirty carpets. Ugg. I didn’t sleep a wink. We were out in the middle of the night with the rest of guests. Someone was smoking in a room and set off smoke alarms. The fire truck came and we were able to go back in to the bed where I rolled into my husband. So sad because our stay in London Westminster was exceptional."

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"Minor issue with check in but wuickl6"

"This was a brilliant stop over place on our long journey, clean, private and a relief from the car, setting upright for hours! I would definite recommend it. They had coffee and teas and microwave for quick meals be brought from lldil 10mins away. With a dining section opposite the TV, I was grateful after the long drive to just sit there with our TV meals!"

"Overpriced hotel with terrible soft, spongy mattresses"

"Lovely building nice and relaxing room was really impressive could not fault anything"

"Staff were friendly and welcoming on arrival and lovely to speak to throughout our short stay. The hotel is immaculately kept and tastefully furnished. Our room was spacious (family room with a queen bed and bunk beds for our 2 children was a dream for them) and had great amenities. Bathroom was clean and basic toiletries were supplied along with shaving and dental kits. Enjoyed our short stay and would highly recommned."

"Booked "dog-friendly room" (it's handy to have that description in the room information when booking as otherwise I'd ring the hotel before booking to check if dogs are ok in room we're booking, so thanks for that). Note that £30pn is charged on top of room rate for a dog. It was a premium room, so had a lounge area with tv (Disney etc) & separate bedroom area. All very clean and comfy. Keiran was very welcoming on reception and offered to book us in for breakfast. We arrived late and no food...

"Great staff, super clean and quiet hotel - would recommend wholeheartedly"

"The staff were friendly and the room was clean and the bed comfortable but the decorating was clearly done by an amateur! Maybe the hotel inspector needed for the rooms at this price. We didn’t buy breakfast but were given coffee and cereal. "

"Nice hotel, friendly staff, rooms could do with updating."

"Fine"

"Upon entering, the room smelt strongly of mould and damp. There was mould all over the bedroom window and the smell also came from the bathroom. The bathroom door latch didn't work, so the door didn't stay closed. The bathroom extractor fan is caked with dust, the bath looks like it hadn't been cleaned, the panel looks incomplete and the grouting is mouldy in the shower. The bedroom had a radio, which was also caked in dust. I have a severe allergy to dust, which immediately caused a...

"good bed decent food"

"Was ok, would stay again :-)"

"Lovely location, nice room great breakfast"

"Hotel is in a lovely area and looks beautiful inside and out. The staff I met were nice, however was disappointed after having a long day to arrive and told they were not serving any food (was around 7pm). Our room was nice and mostly clean (empty bottles were left on the floor when we arrived) and the TV would only work on BBC1 and ITV and we couldn't use the remote as this didnt work either 🙈"

"Beautiful location. A great base to spend a nice IOW holiday"