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"The curtain on a huge window next to the bed was missing, which meant I had an awful sleep. I let the hotel know in the morning via WhatsApp (how they have previously communicated with me) and they didn't bother to answer. My room (102) backed onto a back street which was noisy at night and in the early morning. Good points: Location is ok-ish, central but on a square where people hang about where you could feel intimidated with kids/older family members. Check in process worked but was very...

"Lovely place to stay with a great restaurant. Highly recommend. "

"Very close to city centre, very accommodating staff, and clean location. Air conditioning was also very comfortable."

"Good all round. Easy to find"

"The food was lovely. Mac and cheese meal was well presented as was the burger and fries. The beef burger was very good quality. These items were ordered from the children’s menu. Portion sizes were very generous. The breakfast choices were good too. Small cafe shops nearby for alternative breakfast fare as well as a local supermarket. Car parking is very good."

"Staff helped us book reservations every night."

"Avoid Room 22 floor, doors, bed squeaked. Door for the corridor was right next to our room every time someone opened it , it banged shut and the whole room shook. The boiler must also be close to the room or a main pipe noise from it all night ! Staff were all very nice and helpful. We had pre-booked a table for dinner stating not in the middle of the room or in between two others disappointed when it was bang smack right in the middle and no other tables we could have . Wouldn’t stay again. "

"very very good as ever, it's always my top place to stay when in glasgow as it's miles above the rest and feels very welcoming, safe and clean. "

"Clean room nice breakfast , staff we're very helpful Easy check in check out Only downside was room was small "