"The refrigerator in the rooms don’t work. This was confirmed by the maintenance workers. He told us and other guests that the refrigerators are not ventilated properly. The front desk takes responsibility for nothing. We would ask for directions and they sent us the wrong way every single time. At one time they turned what should have been a 10 minute walk into a 70 minute walk. The T.V. Remote went missing in my room. When I asked for another remote, I was told that was not their problem.
The staff was of no help in any way."
"Excellent Centre City Location. Excellent breakfast, helpful staff in arranging rides to airport and local directions. Spacious rooms as opposed to our cramped Edinburgh hotel with table , two chairs and king size bed."
"A second very pleasant stay at the Clayton - everything clean and comfortable but the can-do and positive attitude of the staff is the real stand-out thing for me. See you next time!"
"Easy check in process, helpful and friendly staff. Decent sized room with quality accessories. The best hotel pillows I have ever had. Great location. Will deffo book again"
"We stayed in a double room upstairs . The toilet was in the roof slope so potential to hit head . Door handle broken. Strange open space to roof void also could do with covering over or a door on it .
Bed really comfy. It was warm weather so a bit stuffy even with window open .
Plenty of space for clothes .
Host very attentive
Great continental breakfast included which I hadn’t realised was included
Great for getting to edingburgh ."
"Everything about this stay was incredible. Having our own suite for our stay was amazing and it's located in the most convenient spot near merchant city. Would 100% stay there again."
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