Great hotel! We stayed in the deluxe room and it was very spacious, with a separate area with chairs, balcony with chairs, a separate changing area, mini pantry and separate toileting and shower area. Dinner in room was 9 course and very extravagant. Buffet breakfast was great too with plenty of western and japanese selection. 3 onsens was too much, we only stay one night and had to try all 3. Even dessert at lobby cafe was good, tried the parfait and it was yummy. Staff was very attentive, friendly and helpful. Overall very nice stay.