The worst hotel I ever stayed! Most amenities are very out dated, Musty smell in the room and poor ventilation, feeling suffocated. Towels are dirty with stains.
เข้าพัก 2 คืน, กุมภาพันธ์ 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Kooi Gan
9 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Building looks old & rundown from the outside.
But staff were friendly & helpful.
Convenient, checking in is fast and reasonable price considering being in the island part of Penang. Lift is rather slow, crowded morning buffet breakfast and parking ticket not working even after validation, have to make way to the front desk again and again.
The people there are helpful. Do note that the cafe is vegetarian. The hotel had its heyday and its infrastructure need some upgrading. Else, it is comfortable.
The room was spacious and comfortable.My complain is about TV is small, reception is poor and not bed facing.. View was scenic. The bell boys were approachable and helpful.
Room cleaning service did not change my bedsheets and pillow cases for each of the 4 nights I stayed there. The cleaners came to clean in the unusual hours in noons while I was having my nap. The furnishings like wardrobe, cabinets and bathroom facilities are old and drab looking.
They are too slow and the Safety box was not working
I called them many times but the problem has not been solved until my check out .
They have old safety boxes
The sheets were not clean as their were bed bugs in my bed.
Fantastisk beliggenhed og udsigt.
Hjælpsomt personale.
Desværre kun vegetar restaurant, men morgenmad god.
WIFI meget dårlig og uregelmæssig.
Aircondition kunne ikke indstilles.
Udluftningen i badeværelset larmede hele natten.
The hotel was clean and maintained relatively well.
However, despite being non smoking out hotel room frequently smelled like cigarette smoke as it came through the ventilation. There was also no bottom sheet on the bed, and the top sheet applied as a bottom sheet would not stay on the bed. No hand towels were provided.
Lousy property. They could not find my reservation when we checked in at 9pm exhausted from our journey.
After 30 mins wait, they gave us room keys and later found that only one elevator works. It takes a minimum of another 30 mins to be able to board the elevator. Same with coming down. Rooms are in need of desperate renovation. Bathroom fittings Rusty and dirty. Never again to this Place !!!