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"The air conditioner was broken so it was warm. Otherwise the room was very clean and serviceable"

"The hotel is located right in the heart of downtown Chicago, just a block away from Lake Michigan. If you go up the Willis Tower (formerly Sears Tower), you can get an even better view of the Chicago downtown skyline. The only downside was the valet parking; after waiting for 30 minutes and no valet staff showing up, I ended up using a nearby outdoor pay-parking lot instead. I think I paid around 20 dollars."

"Everything was great and I’d stay there again!"

"Neat historic hotel w/terrific 8th floor pool, sauna, hot tubs, equipment etc. TV’s were dated - we couldn’t hook up Netflix etc, so if you plan to stream, bring a USB stick. Great location in the South Loop."

"False claim about the view. There is no view"

"Out dated. Room was not clean enough."

"Buena limpieza, buen desayuno"

"We had the best stay here! Within a short walk to the trains ($10 for 2 of us to jump in and off as many times as we wanted in 24 hours) to get down town, super comfy room and beautiful views into the city! Valet was top notch and worth every penny! All staff were so friendly and helpful! Breakfast was delicious and a great start to a day of walking and shopping. Would totally stay here again and stay longer - such a great start and finish to our trip!"

"Great location, clean hotel, and very accommodating staff."

"The hotel staff was amazing and the bartenders and staff at the Alto Restaurant on the rooftop were also fantastic! The only complaints I have are that the AC did not cool down as well as we would have liked. The lowest we could get it to was 70/71 and it was not comfortable for sleeping. Also, the bed had a protective padding under the fitted sheet that was very pilled, so it felt a little bumpy, like sand was underneath the sheet."

"They had trouble finding our reservation."

"Make sure room door work"

"Not hot breakfast just only hard eggs"

"We came to the area to explore Indiana Dunes national and state parks, and this hotel is very conveniently located. (It is also very near the Dune Park train station, which we used to hop on the South Shore Line to Chicago one morning to visit the Shedd Aquarium and Field Museum. Yay for not having to drive and park in Chicago traffic!) The rooms do show their age a bit, but we just thought that gave it character. Most importantly, it was very clean and comfortable. Our balcony faced into the...

"Clean, affordable, good location, quiet."

"Nice hotel"

"We were there for just a quick overnight. The self check in did not work and it took a minute to get a real person at the desk. The pool and spa were out of order but we did not plan to use them. We did not visit the casino while we were there. This is a good place for a reasonable overnight that is away from the main drag and other chain hotels."

"Could not sleep all night. Sounded like"

"Good place to stay — simple, clean, and friendly. If you need a clean place for a night without luxury expectations, this works perfectly. The breakfast was basic, so don’t expect anything elaborate. Overall, I’m very particular about cleanliness, and I had no issues eating breakfast there, taking a shower, or sleeping comfortably in the bed. Very pleased with my stay."