"Inconsiderate service - not offering help despite seeing resident with children with heavy luggage and stroller. Unwelcoming and unhelpful reception by front desk calling in for room assistance. "
"I had a good experience to stay with Mitsui garden in Kanazawa last year. Although the room is not as bigger as that, but still in a reasonable size, clean and well maintained. The staff are friendly and tentative. I particularly enjoyed the public bath facility in hotel and have a nice stay
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