โรงแรมและที่พักในแฟรงคลิน

"Room was clean but severely run down: missing molding, patches on the walls that were stark, bathroom door wouldn't stay open, bathroom layout terrible for 2 people, fan didn't work in bathroom, toilet VERY low to the floor, broken furniture, lighting was poor, however the beds were comfortable. Common areas looked newly redone, but the room was VERY run down for the price I paid. Luckily all I did was sleep and shower in the room. Did not use breakfast set up."

"All was nice and the staff were friendly and knowledgeable. I really enjoyed my nights at the hotel and looking forward to my next stay there."

"Great front staff and breakfast team"

"I was charged for making a duplicate reservation and reversed it within 15 minutes. They were inflexible and they said they were not able to remove the charge. I have been traveling extensively for many years and have never had this problem."

"The bathtub definitely needs to be replaced. There was mold growing in many areas by tub. Also consider changing them to walk in showers with grab bars"

"Good staff good service and close to the casinos"

"Friendly staff, clean environment, in a great location with shuttles to casino and great wolf lodge."

"Great location if you are roaming central Norwich. Beautiful exterior to an interesting historic building. Interior is unfortunately heavily renovated and sterilized. Lack of carpeting and wall coverings make reverberation and noise a bit of an issue."

"Very nice place to stay"

"The front desk clerk was wonderful."

"There was dust on the floor in the bathroom. The front door got stuck every time we tried to leave the room then it was difficult to close"