โรงแรมใกล้แฟรงคลินสแวมป์ไวลด์ไลฟ์แมเนจเมนต์แอเรีย, แฟรงคลิน

"Run down, old, loud, brown water, not enough towels or bedding. Would not recommend."

"The breakfast was pretty standard for that type of place but they had no fresh fruit and they ran out of coffee for about 10 minutes during breakfast so that was a bit disappointing"

"The breakfast is absolutely terrible. I’ve been to many hotels with with free breakfast and never seen something so terrible. The eggs were watery and legit had water in the pot. The oatmeal was soupy water. And the Canadian bacon was a piece of ham barely cooked. And the French toast forget about it it’s just a piece of bread that they put some butter on and heated up. And the coffee just gross. Don’t let me mention that restaurant on property it’s nasty. It’s the same cook who makes the...

"Just ok. Outdated. Uncomfortable beds. Tiny tv. Kinda dingy. Served a purpose for a couple of nights. "

"Don’t waste your money in this hotel. I spend one night here and did not get a minute of sleep. The hotel is not soundproof. You hear everything and anything. The housekeeping staff was screaming, banging and laughing throughout the hallways. If you’re on on the 4th floor you will hear the guests walking around their rooms. The hotel room ceiling felt like it was going to erupt. The phone in the room is just for display because it didn’t work/ my child hurt her toe in the broken tiles in the...

"This was one of the worst hotel experiences I’ve ever had. The room was filthy. The sheets looked like they hadn’t been washed at all—like the bed had just been made without actually changing them. There was hair and visible stains on the bed, which is completely unacceptable. The entire room smelled strongly of cigarettes, even though it was supposed to be non-smoking. The bathroom door was broken, and overall cleanliness was just terrible. It got to the point where we didn’t feel comfortable...

"Room very clean, staff very nice. Could hear everything though"

"Very clean rooms , bed was very comfortable. Quite place"

"By far best Spa/hotel I've ever stayed. We go every year for our "girls" weekend and have tried others just to change it up but, no other spa has come close to this one. Highly recommend !!"

"When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we...

"My wife and I were very pleased with our stay. The whole place was super clean. There was a fridge full of water, o.j., creamer, bagel variety and other items to snack on such as bananas, cereal, oatmeal, coffee, tea, etc. We met one of the hosts who was wonderful. Various activities and places to eat listed on a white board. Very organized and helpful. Would highly recommend and will be coming back. "

"I found hair on my pillows and fitted sheets, night tables were dusted and room was never vacuum. As I was taking a shower rust and mold was coming out of fixtures."

"The two chairs in the room were not very comfortable, and the heating system did not work properly"

"Front desk staff were excellent - probably the most attentive and accommodating I’ve ever experienced in all my years of travel. I believe the gentleman’s name was Jeramie."

"The staff was absolutely wonderful. So friendly and kind. The room and breakfast were amazing. Can’t wait to come back and stay again!"

"Awesome "

"The staff- when you could find them tried to be helpful. The walls are thin so we were kept up all night by loud groups on every floor. There is no security and people kept propping stairway door to outside open at night. Our keys cancelled out because staff person who gave us 3 keys did not know room card system can only handle two keys. It took hours to check in - not clear why. Our room had water damage under window."

"The concierge was extremely helpful and friendly! The room was very clean, spacious and comfortable!"