"The property was larger than expected and a bit of a maze to get around but the staff was friendly. Many travelers left their trash outside their doors which was unfortunate and the rooftop terrace was smaller than expected plus the pool closed at 6. Overall a great location, very walkable to all we wanted to get to."
"The location was very convenient, across the train station.
The room was very clean but when we opened one of the drawers we found a bunch of men underwear and socks. Kinda disgusting.
In the bathroom the bar supporting the shower constantly falling off, the hotel needs some TLC
The rest was good . Kudos for offering 2 extra pillows!"
"This hotel is absolutely gorgeous. The property is well maintained and very clean. The staff are lovely and helpful. The shuttle was an amazing bonus and breakfast was incredible. Such a lovely experience and made the stay in Florence unforgettable. I would highly recommend this hotel and hopefully will
one day have the chance to return."
"El hotel está bien localizado cerca de la estación del tren. El personal es muy atento y amable. Las condiciones del hotel son buenas. Lo recomiendo a otros viajeros."
"Great location that was pretty central to transportation hubs and shopping, dinning. Loved the professionalism and friendliness of staff, everyone from the front desk to management was A+ for customer service. Would definitely recommend checking this hotel out."
"Rooftop pool (and the associated view) are absolutely incredible. The hotel itself is a little dated in decor / fixtures but clean and well-staffed (the staff switched the placement of the turndown service when they noticed I slept on the other side of the bed. The single room was a little tight, but it was everything I needed as a home base for a few days of solo travel in Florence. Location is just a little bit outside the heart of downtown by foot (in a good way), so expect to add on some extra steps going back and forth."