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"Easy check in and nice big room"

"The house suited our needs, however the lounge was upstairs although on the plans it was on the ground floor and we had elderly parents who couldn’t climb the stairs. We arrived to overflowing bins which smelt very bad and they weren’t sorted until the following morning. The photographs are clearly out of date as the accommodation is tired and is used as a HMO."

"Amazing property, very special location. Breakfast was excellent. Great value for money"

"Everything was good "

"Staff so friendly and helpful. Found room quite warm in the day but in evening was able to open windows fully to get some air in (stayed in April). I imagine would be very hot in summer even with fan provided in room. Walls are very thin, not a problem for me as thankfully my neighbours were quiet but I know other people were not so lucky. Was able to do me a vegan breakfast in the morning which I was happy with. I would stay again if I was in the area and needed a good value place to stay. "

"Lovely building and very close to town centre, all the staff are lovely - friendly and helpful. Our room was ok but not as clean as it should have been, only 1 set of towels on arrival, shower gel was empty. All got resolved though as soon as I requested. We hung up our towels to re-use but they were changed each day. Free bottled water provided each day and good tea and coffee set up. Bed was comfortable. Breakfast was amazing - plenty of choices and really well done. Menu only, no buffet for...

"À la carte breakfast was good. Staff was extremely friendly and helpful.. rooms are slightly dated and the carpets could use some upgrading. Overall, our stay was fantastic though."

"I have stayed at Inglewood Manor many times. The grounds are spectacular and a true "heaven" after a hard day’s work. Rooms are outstanding and clean with firm mattresses that are just right for me. WiFi was OK. However, service this stay was a let down. At check-in, there was an issue with my Expedia VIP voucher. I find it frustrating that Expedia advertises these if the hotel doesn't honor them. I got frustrated because of the principle of being promised something. The staff member eventually...

"Not enough lift facilities at the premises"

"Really lovely hotel. Staff could not be more helpful. Excellent food"

"Clean room, nice size, easy to get to city center"

"Great room, food and service. Staff went above and beyond. "

"Lovely cooked breakfast, great location, friendly staff, only complaint our mattress definitely needed replacing, "

"Perfect for an overnight stay - room was a good size and nice and clean…the wee treats in room were an added bonus!"

"Loved our stay at Brookside. We know where we'll be next trip to Chester!! Lovely family run hotel. Owner and staff go above and beyond to ensure a lovely experience for guests. Rooms comfy and cosy. Easy walking distance to city centre."

"Excellent family friendly hotel with large comfortable rooms!"