โรงแรมใกล้ฟาตีมาเบย์, Puerto Aventuras

"Shower master room BROKE. Bath clogged. Couldn’t take a shower first 2 days. There is no beach 5 min walking distance as offered."

"Instalaciones antiguas "

"I love this little town. Been going there for many years and love the hotel. Staff helpful. There is no elevator for those who need one. We were on the 3rd floor which was fine but if you have issues it could be a problem. As I said I love the little town but they are losing their beach. The sargassum seaweed is a real thing and starts in the early April or so and lasts for a while. All of this saddens me but may not go again as it is not pretty and the staff was working continuously to...

"Beautiful, this was our 5th time there and will be back soon"

"More comfortable beds. Place was great clean, nice neighborhood quiet. Wonderful area love all the convenience of the place in PA . But definitely needs comfortable mattresses. Loved the host. "

"La alberca súper excelente, el tema es la poca variedad de comida que tenía el hotel principal, las pocas amenidades que tenía la habitación en el aspecto aseo personal."

"The staff were friendly and very helpful. The rooms were nice. I hate that we didn’t get to swim in the water but the pool was nice."

"He estado en mas de 7 hotels de Mexico, y nunca he dejado ningun review negativo. En este caso lo hago porque realmente espero que ayude a mejorar. El hotel en cualquier momento colapsa por falta de mantenimiento, los cojnes de la piscina descocidos, sucios, una cucaracha inmensa en la habitacion, el shower con salideros, los pisos sucios, nunca hubo un recibimiento como en otros lugares, la mayoria de los restaurantes cerrados Excepto la humildad de meseros y meseras no tengo nada que rescatar,...

"I like the food was good and all restaurants , pool and amenities were close the only think that we didn’t like was the condition of the room floor and tab looks like was no full clean."

"It was a great stay honestly just be mindful of the heat but I have no complains and it was an amazing time."

"Barceló colonial had a great location. All the big amenities were very close."

"Elevators were out in our building the entire 5 night stay."

"First of all the hotel is an hour away from the airport. I did pay for the private transportation and it was well worth it. The resort itself is truly beautiful. On the first, night my mini fridge wouldnt cool and the room ac was not working, I called down and someone came right up to check but they said it would kick on and it never did. They did move me to another room the next day but then I saw someone a couple of days later complaining about the AC in the original room. On the first night...

"The property is right on the beach! We were unable to get in the water and use a lot of the amenities, like paddle boards, due to the sargassum (which is on every beach in the Riviera Maya). The restaurant staff were very attentive and the breakfast was good. They made us a to go meal on our last day. There is no other choice for meals in the area, so you need a car if you want to eat elsewhere. Taxis were $400-450 Mex pesos for a one way ride to the nearest village. You get 1 bottle of water...

"The staff was really nice, they would check up on you and were really friendly. We went mid June and it was a really bad seaweed season, but there were workers working daily cleaning up the seaweed to make the beach accessible. The rooms were clean and pool towels were exchanged nightly. The property itself was a lot smaller than expected, there was one walkway connecting all the buildings to the pool and beach. Food wise there was one buffet serving breakfast and lunch, and for dinner you had...