โรงแรมใกล้ลากูนากันเตนาฮ์, Puerto Aventuras

"Shower master room BROKE. Bath clogged. Couldn’t take a shower first 2 days. There is no beach 5 min walking distance as offered."

"Réponse très rapide! Je suggère cet emplacement "

"The majority of the staff were very friendly. The rooms are nice and spacious. Hotel is a little dated. Was not impressed by the food on resort."

"Habitación limpia, están un poco anticuadas pero funcionan"

"Everything was good except for 2 things : 1) we went the last week of April and the seaweed at the beach was so much 2) a dinner reservation system was horrible, we arrived on a Sunday and immediately went to guest services to book our dinners for the week. The problem is nearly all of them were booked up for the week already even though this is during off-season, which was really surprising. We were able to get in at three of the restaurants during the weekday we had but the earliest...

"I had a terrible experience with Expedia and Hard Rock Hotel Cancun. I accidentally booked the wrong Hard Rock property, then realized my group was at a different location and booked the correct one. This left me with two reservations for the same night. Within minutes, I contacted Expedia to cancel the incorrect booking and request a refund. After multiple follow-ups, I was told the hotel did not respond, and I was stuck paying nearly $600 for a reservation I booked by mistake. Expedia said...

"Overall the place was great, we had a wonderful time."

"Solo me hubiera encantado que me dejaran 4 toallas porque éramos 4 huéspedes no 2 "

"Todo excelente"

"The shoreline was very rocky, which made entering the water difficult. There was also a lot of seaweed, but the hotel staff diligently cleared it away, making our morning swims much more pleasant. The food was fresh and delicious, with a wide selection of fruits and vegetables. The rooms were clean, and the bed linen was fresh and clean as well. We had a wonderful time staying at the resort with our family."

"Es la segunda vez que nos hospedamos en el hotel, todo muy bien! Solo hizo falta información clara en el restaurante ya que la primera vez el desayuno estaba incluído y esta vez se nos hizo el cargo "

"Big and beautiful but be prepared to walk a lot if your room isn’t placed in the front!"

"This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!"

"Bars seemed to close pretty earlier several nights. "

"Great pool, plenty of shade from the Sun. Excellent lunch buffet poolside."