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"The location to central Exeter city centre"

"excellent "

"Lovely rooms, central for trains and city centre, but quiet."

"Fantastic location. Super friendly staff."

"There was an issue with the radiator in my room. Staff were very helpful they offered me a heater or to change room. I opted to change room and they moved my belongings for me whilst I was out. It was seamless. The bar staff were very friendly and service was quick. Overall I enjoyed the comfort and friendliness of everyone. A very pleasant weekend despite storm Austin."

"Excellent location. Room had everything needed. Would stay again."

"I booked through Expedia which meant the hotel didn't get the information to turn the room into a twin. So we had to put up with that for a night. We weren't massively impressed by that, nor by being tossed 2 free drinks card - undoubtedly to make us feel better about the unresolvable situation - which we didn't use because I find this people management system quite insulting. However, it was rectified in the morning by housekeeping. Housekeeping kept the tea and coffee well stocked and there...

"Arrived and allocated room and put all our luggage in room only to be treated by bathroom being flooded from above. This should have been checked prior to check in. We were allocated a new room but no compensation for the hassle caused after a long day of travel."

"The staff so helpful"

"Good​ location, good​ service.​ Room​ is​ clean and​ bath​room​ is​ big."