ที่พักแห่งนี้เข้าร่วมโปรแกรม Green Tourism Program ซึ่งมีการประเมินผลกระทบของที่พักที่มีต่อหนึ่งในสิ่งต่อไปนี้: สิ่งแวดล้อม ชุมชน มรดกทางวัฒนธรรม และเศรษฐกิจท้องถิ่น
This hotel is really nice. My Room was tastefully decorated and very comfortable. The staff at reception were extremely polite, welcoming and very approachable.
An oasis of calm in a lovely small historic city. Make sure you use the pool and garden and enjoy a glass of champagne during happy hour, outside if the sun is shining! Wonderful short stay!
Hotel du Vin overbooked the hotel which meant I didn’t have a room as promised, and paid for in advance. Really unhelpful and rude staff at reception. Resulted in me having to organising another hotel late at night.
Ich denke wir hatten ein nicht renoviertes Zimmer. Die Sicht war mit Folie verklebt. Da das Hotel voll war, war ein Zimmerwechsel nicht möglich.. alle waren sehr freundlich und der vordere Bereich schön und in gutem Zustand. Betten sehr bequem. Alles gemütlich! Lage ist prima.
Anja
เข้าพัก 2 คืน, มิถุนายน 2025
10/10 ดีเลิศ
Andrew, Alvington
4 มิ.ย. 2025
Andrew
เข้าพัก 1 คืน, พฤษภาคม 2025
6/10 พอใช้
TAMAR
เดินทางกับครอบครัว
30 พ.ค. 2025
The staff were helpful, Aircon was broken and there were no people availabke to fix during our stay, there was musshed food in the stair carpet which was there when we arrived and was still there when we left ! we could see a lift or would have avoided the stairs as it had tools and poles and trolleys with broken glass and dirty dishes on . so Everytime we went back to our room it wasnt pleasant to walk passed . its a shame as the hotel was nicely decorated and clean apart from this BIG Dirty stair well which we had no choice but to use to get to our room ! Our room was ment to be a twin bed as me and my 17 year old were booked to share but there was no available so we had to share. it was unbelievabley hot and very little sleep was got . The man on reception did apologise for the aircon and gave a discount . I didnt have the heart to tell him about the mess as well . x
Excellent hotel tastefully renovated in a style reminiscent of Art Deco.
Quiet room, very comfortable bed, and very friendly staff - was offered to take a little doggy bag from breakfast, which was a nice touch! (Helena from kitchen was really polite and helpful.)
Really pleased, would stay there again!
Good location. Was offered a free drink instead of housekeeping but then despite giving my voucher to the bar and saying I wanted to claim the drink, I was charged £7.50. The room was ok but the bathroom smelt like a urinal and was really unpleasant. Not the standard I’d expect for this chain.
I’ve never been in a hotel where all of the staff are consistently polite, friendly, helpful, happy and amazingly genuine ! There’s clearly an incredible ethos here of top class customer service. I would HIGHLY recommend this hotel to anyone. The rooms are amazing and the food was stunning.
Lovely staff, clean hotel and room, nice food for decent price in the bistro with the meal for the day deal. Reception friendly and helpful. Housekeeping great!