Waterfront relaxation meets convenient location near M&S Bank Arena, where helpful staff and a delicious breakfast set travelers up for Liverpool adventures
Located near Royal Albert Dock, Pullman Liverpool provides travelers with a luxurious base featuring practical amenities like dry cleaning services and a 24-hour gym. Guests appreciate in-room WiFi, breakfast at the on-site restaurant, and unwinding with drinks at the hotel bar.
Located on the waterfront, Pullman Liverpool is in The Docks neighbourhood and is connected to the convention centre. The Beatles Story Museum and Merseyside Maritime Museum are cultural highlights, and travellers looking to shop may want to visit Liverpool ONE and Baltic Market. Looking to enjoy an event or a match? See what's going on at ACC Liverpool or M&S Bank Arena. Guests appreciate the hotel's central location. Visit our Liverpool travel guide
Monarchs Quay, Liverpool, England, L3 4FP
What's nearby
M&S Bank Arena
2 min walk - 0.2 km
Royal Albert Dock
5 min walk - 0.4 km
The Beatles Story Museum
5 min walk - 0.4 km
Liverpool ONE
9 min walk - 0.8 km
ACC Liverpool
1 min walk - 0.1 km
Getting around
Liverpool James Street Station
14 min walk
Liverpool (LPL-John Lennon)
30 min drive
Restaurants
Baltic Fleet
9 min walk
McDonald's
6 min walk
What's Cooking
6 min walk
Rubens Albert Dock
8 min walk
Rudy's Neapolitan Pizza
6 min walk
About this property
Pullman Liverpool
Upscale hotel near ACC Liverpool
Located close to M&S Bank Arena and Royal Albert Dock, Pullman Liverpool provides dry cleaning/laundry services, a bar and a 24-hour gym. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
Buffet breakfast (surcharge), an electric car charging station and express check-out
Luggage storage, 3 meeting rooms and tour/ticket information
A front desk safe, coffee/tea in reception and concierge services
Guest reviews give top marks for the breakfast, central location and helpful staff
Room features
All 216 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and designer toiletries
55-inch flat-screen TVs with digital channels
Free infant beds, electric kettles and heating
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
24-hour offsite parking (GBP 18 per day)
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
24-hour gym
TV in common areas
Family friendly
In-room cot
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
3 meeting rooms
Computer station
Outdoors
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Handrails in stairways
Lift
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
55-inch flat-screen TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: GBP 2.40 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.50 for children
Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool
Frequently asked questions
Is Pullman Liverpool pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Pullman Liverpool?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Pullman Liverpool on 23 Mar 2026 start from ฿2,392, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Pullman Liverpool?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Pullman Liverpool?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Pullman Liverpool located?
Located in The Docks, this hotel is steps away from ACC Liverpool and M&S Bank Arena. Royal Albert Dock and The Beatles Story Museum are also within 10 minutes. Liverpool James Street Station is 14 minutes by foot and Liverpool Central Station is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Pullman Liverpool Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely hotel choice for Liverpool. Next door to the M&S and only a short walk to Albert Dock. Clean modern accommodation, very comfy bed and huge shower!
All this at a great price.
What a wonderful stay we had! We were greeted by the perfect ambassador in a bowler hat who provided us with a map and details to answer our questions about sites! Lauren was exceptionally kind and friendly & the staff at the bar was great! Definitely would recommend & visit again!
Great location for M&S arena. Fast check in. Clean well equipped rooms and fabulous breakfast. Staff super friendly too.
Karen
Stayed 1 night in Dec 2025
10/10 Excellent
Iliana
6 Dec 2025
Liked: Cleanliness, staff & service, amenities
Lovely modern hotel. Excellent location and very convenient multi story car park with reasonable price
Iliana
Stayed 1 night in Dec 2025
10/10 Excellent
Liam
7 Dec 2025
Liked: Cleanliness, staff & service, amenities
Room was Clean and The bed comfy and the atmosphere at the bar was lovely. On Friday they had a pianist on which was nice to watch and the cocktails was also nice.
Staff where friendly also.
Liam
Stayed 2 nights in Dec 2025
10/10 Excellent
David
4 Nov 2025
Liked: Cleanliness, staff & service, amenities
Friendly staff. Great location next to Albert Dock. Comfy beds and spotless rooms. Lovely comfortable stay.
David
Stayed 1 night in Oct 2025
10/10 Excellent
MICHAEL
8 Dec 2025
Liked: Cleanliness, staff & service, amenities
Brilliant! Lovely river view. Breakfast was great. Discount on parking at the king dock car park. Ideal place to stay.
Visiting M and S Bank Arena so hotel was very convenient and parking next door was easy.
Good food excellent breakfast staff friendly and polite and clean and comfortable facilities.
Have stayed a few times as though it is pricey at weekends (as a lot of places are in the city now), it's a reliably comfortable stay in a good location with a solid breakfast, and staff always great. Nice to have a coffee from the huge comfy bed in the morning while looking out across the river and waterfront through the massive window. Close to museums, some great restaurants, shopping and transport to the football grounds.
Jaclyn
Stayed 2 nights in Oct 2025
10/10 Excellent
Steven
25 Sep 2025
Staff was friendly. Room was clean. Great location.