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"It does not look like the pictures. It was like staying in a motel. Very disappointed for the price of $217 a night"

"Staff was outstanding, room was so clean and very comfortable. I will definitely be staying here every time I visit my daughter in the future."

"Nice & very clean room I was able to rest as needed"

"Overall looks okay at first then you see a bunch of grime and hairs and finally overall impression is dumpy. Elevator very loud and super slow. The pictures on webpages are not accurately representing how dumpy it actually looks and feels would try my hardest to never stay there again."

"Place was dirty and smelled like cigarettes in the halls and elevators. Shower curtain had a 8 inch hole in it as well as the shower tub being very visibly dirt and there were crumbs on the nightstand from previous person"

"Unfortunately there was a constant beeping from unknown source, only a set of two towels for 3 people. Very loud noises coming from next door and upstairs."

"Three night stay for a family event in Cleveland. The hotel served our purpose very well."

"This hotel was so depressing. Dismal looking bar and restaurant, room is big but soulless. The coffee machine was very sticky all over. But the bathroom floors were absolutely disgusting. Couldn’t have had a deep clean in months, maybe longer. Staff was uninterested. No cookie was offered."

"Very good"

"La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento."

"Room neat and clean. Staff friendly and helpful. Breakfast ok,"

"Excellent stay!!! Clean Room. Friendly staff and good manager help."

"The room it was clean but the beds were not comfortable and pillows were very uncomfortable and terrible"

"They had a sport team staying at the same day . They had cops stopping us to enter the hotel unless we show our room keys. They wouldn’t allow us in the lobby . They wouldn’t allow us to use the resultants. They wouldn’t allow us to be even on the curbside . I need a refund"

"Overall it’s ok hotel nothing exciting about it needs some updates especially the rooms very standard"

"The room was awesome& I definitely will be using them again when I go to Cleveland to visit my sista! I didn’t like that Expedia or the hotel allowed a single female to be in an adjoining room! I didn’t ask for another room. They said they were full."

"The location was very convenient for appointments at Cleveland Clinic. The trade off for that was that dining opportunities meant driving. The breakfast was very good."