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"Did not appear that we had any control over the heat … seemed to be stuck at 65 no matter what you did to the thermostat. Also a comforter would have been nice for the bed "

"The room was nice, staff were courteous and the property was very clean and near lots of stores and restaurants. I will definitely visit again."

"Amazing staff. Very accommodating. "

"Clean hotel, nice staff, fair price."

"Yes"

"Clean rooms , friendly staff and very convenient to the Cleveland clinic . "

"Staying at the hotel was a great experience. The restaurants and room service were great. The staff was very helpful and pleasant."

"No free breakfast. Rooms really clean. Staff was very nice. Restaurant in hotel decently priced"

"Everything was wonderful "

"Totally a perfect stay & location esp if you are staying for a number of days. "

"Staff were very helpful and rooms were very good size. "

"Such a beautiful place. "

"Vraiment un très bel endroit. Très propre. Lits très confortables. Personnels incroyables. "

"Check in was smooth "

"Room had incredible design and attention to detail. Great location in the heart of downtown. A quick walk to Jack Casino and 4th Street entertainment and food,. "

"Clean room, updated appliances, polite staff"

"I have stayed at The Intercontinental several times, durimg my visits to the Cleveland Clinic. The rooms are large, clean and comfortable. Linens are very soft. The staff, all the way from desk assistance to restaurant staff were always so helpful. Much needed when navigating the clinic. "

"Gayle at the front desk helped us so much since we had 2 rooms. What a wonderful ambassador for the Holiday Inn with her courtesy and kindness. I am not certain I have known the first name of any hotel guest services representative. Please share our appreciation and accolades. Thank you Gayle."

"Was amazing from the first step in. Everything was first class from the check in to the views. Room was spacious with a welcoming atomospher. The locarion is perfect, a quick walk across the street and you have endless food, drink, and a show. Cant wait for the next stay! "

"Great room and excellent location "