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"Great resort to stay and spend time with family and friends,much thanks to the engineer team they resolve a small issue fast and they where extremely polite. Thank you so much 👍."

"Bien tranquilo"

"It’s good but only complaint is they had AC turned on but still room was hot, they might have older equipment running under the hood"

"Everything was excellent except the ac wasn’t too powerful on 100 degree weather. Thermostat was set at 70/75. Accordingly it’s set this way when I called for maintenance. Room was cool and comfortable but not cold enough. I didn’t need to cover myself"

"It is nothing fancy but it does the job! The staff was super helpful. Breakfast was not the best, but it’s better than paying for overpriced breakfast at the airport. If I ever have another super early flight, I will definitely be staying here again. Kudos to the staff, it made the experience a great one!"

"Great stay"

"Excelente"

"We didn't want to leave and praise the entire staff for their warm and attentive treatment of visitors."

"Great staff and very helpful, awsome rooms for a quick sleep and cozy.. Air conditioning was great but I would have liked to have the room colder but there wasn't a remote control to adjust the temperature."

"El lugar accesible de todo pero olía a humedad y las toallas estaban sucias. Pero servicio al cliente increíble para dormir una noche vale la pena."

"Excelent place"

"We had an amazing stay at the Fairmont El San Juan Hotel! The hotel is beautiful, the beach is gorgeous, and the pools were clean and relaxing. The staff was friendly, welcoming, and always willing to help. The restaurants and bars offered delicious food and drinks, and the location was perfect—close to the airport and just a short ride to Old San Juan. Our room was comfortable, clean, and made our stay even more enjoyable. Thank you to everyone at the Fairmont for making our vacation so...

"amazing!! me and my friend (both female) stayed here for 5 days and it was our first time traveling alone and we felt insanely safe the entire time. super close to everything we did/ san juan. Staff was super sweet as well. :)"

"Only issue was elevator issues through our stay. Then once they would be shut down with no communication about said issues. Other then that great time and will be back again"

"Clean room, kind staff"