โรงแรมและที่พักในเอล์มเฮิรสต์

"Rooms clean and common areas. Free coffee should run longer in morning. Not a huge fan of the self check in. Seemed impersonal, do want to feel like someone was there and attentive."

"great frontdesk staff"

"I love it this my second time at this hotel"

"The room was TINY but I guess that's to be expected in NYC. The shower water could never regulate and was usually scalding. It was very close to Times Square which was convenient and the staff was very nice. Overall, considering we only slept in the room, it was fine."

"Windows wasn’t soundproof and it was verybut from the team was very helpful. hard to sleep through night also AC was so loud wasn’t very helpful. but from desk team was very helpful."

"What a wonderful experience. Staff was helpful and kind. We were offered a free upgrade from an interior queen room to a king city view. We were also selected for free room service breakfast. Easy check out process. Left our bags before check in to walk around the city. Highly recommend if you’re going to the city to see a Broadway show!"

"We were welcomed and well cared for during our entire stay by Janell and Olenka at the front desk. Both concierges were friendly, attentive and knowledgeable about the hotel’s services and surrounding area; honestly, they made our stay at this delightful hotel just wonderful!"

"Easy checkin. Got the room we requested, high floor with a view and away from the elevator."

"Staff are the best."

"We were surprised about the sharing of the bathrooms. Never done that before. But there was one bathroom that had a big window in the shower. Realized there were more bathrooms and that made it better. It was so close to everything downtown. It was small but we basically used it to shower and sleep. So I would book this place again for sure."

"Nice hotel"

"Stayed here while my daughter was in hospital. Location is good for midtown site seeing. Check in was easy. Staff very nice. Room was large and clean. Water pressure in sink and shower not great but worked with it. It is an older building, so you can hear hallway noise."

"The room was quite dirty - there was pee all over the seat when I arrived, the walls are all heavily scratched and generally it just feels like an old kind of gross feeling room. The bed and pillows were clean and comfortable but the rest felt just old and run down overall. Most of the elevators were not working so you also have to wait a long time for the elevators."

"Great city views, great access to site seeing. Comfortable beds. Clean rooms."

"Very good location & view."

"The SOHO-54 was a perfect headquarters for our weeklong stay in NYC. The location in the heart of SOHO was magical. A few minutes walk in any direction to some of the best restaurants, bars, coffee shops, and shopping in the world. Easy access to the Subway for other NYC adventures. Our room was quaint, and the hotel staff were incredibly helpful and kind."

"Clean room, staff is really friendly, small kitchen space serves the purpose. But Location is the key. We loved our weekend stay here. Will do again. "

"The staff was completely unprofessional. Not only did they treat us rudely when they could not provide a King Bed, they lied and told us that we were “upgraded” then placed us in a two full bed room. We also left our suitcases with them for an hour and they did not tag them and just told us to place them in a room. When we came back to pick them up, the woman at the front desk who helped us earlier made an issue saying that the bags needed to be tagged but we never received tags. She told us...

"Good"