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Continental Inn & Suites

3.0 star property
Travelers can unwind with a drink at the bar, savor American cuisine for breakfast, and explore nearby attractions before returning to this welcoming retreat.

Choose dates to view prices

Continental Inn & Suites, near West Edmonton Mall, offers on-site shopping and laundry. Enjoy American dishes at the restaurant and relax at the bar after exploring. WiFi keeps you connected, and the staff is praised for their helpfulness.

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
The current price is ฿2,319
฿2,575 total
includes taxes & fees
29 May - 30 May

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About this property

Continental Inn & Suites

  • Hotel near West Edmonton Mall
  • You can look forward to a corner/local shop, shopping on-site and laundry facilities at Continental Inn & Suites. The on-site restaurant offers breakfast, brunch, lunch and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • ATM/banking services, a lift and a banquet hall
    • A 24-hour front desk, luggage storage and a computer station
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 96 rooms offer amenities such as free WiFi.
  • More amenities include:
    • Bathrooms with shower/bath combinations
    • Fridges, microwaves and coffee/tea makers

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Policies

Check-in

Check-in time starts at 3:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 19 March 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 11 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Continental Inn & Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of CAD 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Continental Inn & Suites?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Continental Inn & Suites on 29 May 2026 start from ฿2,319, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Continental Inn & Suites?

Self-parking is free at this property.

What time is check-in at Continental Inn & Suites?

Check-in begins at 3:30 PM. Late check-in is available during limited hours.

What time is check-out at Continental Inn & Suites?

Checkout is at 11 AM.

Where is Continental Inn & Suites located?

Located in West Edmonton, this hotel is 1.5 mi (2.3 km) from Ice Palace and 1.6 mi (2.5 km) from West Edmonton Mall. Galaxyland and Misericordia Community Hospital are also within 2 miles (3 km).

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Reviews

Reviews

6.6

7.0

Cleanliness

7.0

Location

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 104 out of 410 reviews
Rating 8 - Good. 109 out of 410 reviews
Rating 6 - Okay. 68 out of 410 reviews
Rating 4 - Poor. 62 out of 410 reviews
Rating 2 - Terrible. 67 out of 410 reviews

Reviews

Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is always fresh and hot. They serve big portions of home cooked meals
Stayed 1 night in Apr 2026
Verified

8/10 Good

Aaron

Liked: Cleanliness
Great location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, amenities
Very nice people good restaurant
Stayed 1 night in Jan 2026
Verified

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are excellent and everything is clean and quiet. So nice having the restaurant in the facility.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was friendly and quick
Stayed 1 night in Dec 2025
Verified

8/10 Good

Roderick

Liked: Cleanliness, staff & service
Easy checkin, good stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was absolutely amazing to deal with and very friendly!
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Leslie

Disliked: Amenities
Bare basic stay - room was clean. You had to walk through a plume of smokers to the enter the lobby. Only one of two elevators working- heat was at 30°C in the room and wasn’t turned down after requesting it to be lowered- they said it’s on a central system.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Anita

Liked: Cleanliness
Rooms were clean. Staff was amazing.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Emeriza

Liked: Cleanliness, amenities, property conditions & facilities
Polite, nice staff. We 've had an early check in. Tasty food at the restaurant. Spacious and clean room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great about pets only charging $10/pet. However the heat in the room on the 5th floor was too hot. Thermostat was off but the room was at least 25 degrees celsius and no fans or A/C. Also, the two queen beds were very firm.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Amanda

Liked: Staff & service
Stayed in the basic room with two double beds. Important Note: You will be made to pay a $500 deposit fee (refunded back to you upon checkout) when paying with debit, so, stick to credit if you plan on staying here. Pros: Affordable price for your stay • Twenty-four hour reception staff who were friendly and knowledgeable • Room was clean • TV with basic channels • Hair dryer provided in the bathroom • Close to the West Edmonton Mall, as well as other notable restaurants and stores • Good parking • On-site restaurant and bar • Free Wi-Fi Cons: Slightly uncomfortable bed with rock hard pillows • Yellowy, chipped, old tile flooring and just starting to peel wallpaper in the bathroom • The water in the shower/tub was very finicky; had to keep fiddling with it to get it so I wouldn't get burnt or freeze • The Stardust Games Room outdoor entrance had a lot of cigarette butts, and was dirty looking • Walls are somewhat thin; you could hear the occasional guest in the hallway pretty clearly and housekeeping in other rooms • If you plan on staying long, bring your own shampoo, conditioner, etc; the ones provided are only miniatures
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sophia Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and clean
Stayed 1 night in Jul 2025
Verified

8/10 Good

Laura

Very friendly
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

David

Liked: Cleanliness, amenities
The hotel staff and services were really very good but the local neighbourhood is not the greatest. The Bar and Games facilities are attracting less than desirable clientele who hang around the guest entries. They also had a disturbance in the hotel which require Edmonton Police to evict the unruly guests during our stay. This seems to be occurring at all the West Edmonton Hotels. We have now encountered this at this and 2 other locations. The desk, service and restaurant staff were very friendly and helpful. The breakfast at the restaurant was also reasonably priced, quick service and very good. The room was spacious, clean and otherwise quiet of traffic and other disturbances.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Aryn

Liked: Cleanliness, staff & service
Stay was good. Staff is great. Room was clean. Beds are a bit hard and pillows were in need of replacement. Overall it was an okay place to stay. For the cost it was great.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is great, staff is awesome, great atmosphere . I highly recommend staying at the West Continental Inn
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Curtis

Liked: Cleanliness, staff & service
The inn is very dated but the rooms are clean. The staff was very accommodating
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check-in
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

RAFAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Great price.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Thank you so much for the rush to get my room ready! It was a lovely room!! The ladies at the front were wonderful and o enjoyed my stay!
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Jody

Food was good. Restaurant service was good. The noise, banging on the wall most of the night, the smell of cigarette smoke and Marijuana smoke all night, and the 3 am phone call was unacceptable. Probably will NOT be staying here again.
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Dan

Disliked: Amenities, property conditions & facilities
The rooms condition was quite dated and many things in the room were damaged or broken including the thermostat and the tv. The room was clean and, despite the damage, tidy/well cared for. There was a lot of noise from other rooms and floors while trying to sleep.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Gabrielle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't feel safe at this hotel, especially having to walk my dogs at night. The front desk service was good, we went to the elevator and there was a pile of onion rings on the floor, the lights in the elevator were disgustingly dirty. We walked to our room regretting our choice for the weekend and our keys didn't work so at that point decided it was time to leave. We didn't stay and won't again.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Hazel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were booked for three nights. When we arrived, they checked us in as usual. When we got to our room, it was hot. I called reception to ask why, and the lady said, ‘There’s no air conditioning. Would you like a fan?’ I said no, I need a room with air conditioning, or we can just move to a different hotel. The lady then said they would just give us a refund. The hotel lobby was dirty.
Stayed 2 nights in Jul 2024