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Reviews of Aparthotel Adagio Edinburgh Royal Mile

3.5 out of 5
Aparthotel Adagio Edinburgh Royal Mile
231 Canongate, Edinburgh, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1008 out of 1633 reviews" "
Rating 8 - Good. 485 out of 1633 reviews" "
Rating 6 - Okay. 105 out of 1633 reviews" "
Rating 4 - Poor. 20 out of 1633 reviews" "
Rating 2 - Terrible. 15 out of 1633 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tamatha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a great find
Stayed 1 night in Apr 2024
Response from Adagio Edinburgh on 29 Apr 2024
Dear guest,Thanks for the perfect review of our hotel! We'd love to welcome you back again soon.

10/10 Excellent

Cally

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

C CHRISTINE, Arroyo Grande

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff were helpful & kind. Nice location on the Royal Mile. Cute, efficient studio for weary, jet-lagged travelers.
Stayed 3 nights in Apr 2024
Response from Adagio Edinburgh on 29 Apr 2024
Dear guest,Thank you very much for your stay with us and for letting us know your thoughts. Thanks also for your kind words regarding our staff, and the location. We hope to see you again soon!

6/10 Okay

Jon

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel has a nice design and is very, very convenient to the sights of the city. But the furniture is run-down, and in my room, on my arrival the shower was broken (fixed the next day), the microwave was broken, the refrigerator was turned off, and the cook stove didn't work. Everything is done to say and scrimp. It is too much money to to be run this cheaply.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lori

Stayed 1 night in Apr 2024

10/10 Excellent

Donna, Cross Lake

Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend staying at this hotel if you're planning a trip to Edinburgh. This hotel is right on the royal mile.
Stayed 4 nights in Apr 2024
Response from Adagio Edinburgh on 29 Apr 2024
Dear guest,Thanks very much for your kind comments concerning your recent stay with us. We're delighted that you would recommend us, and we look forward to welcoming you back again soon.

10/10 Excellent

Sian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location. Early check in was available. Friendly staff.
Stayed 4 nights in Mar 2024
Response from Adagio Edinburgh on 29 Apr 2024
Dear guest,Thank you very much for your kind comments regarding your stay with us. We're pleased that we were able to provide you with an early check-in, and that our staff were friendly and helpful during your time with us. We hope we can welcome you back again soon.

10/10 Excellent

Allen, universal city

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this place… we got anything we needed to stay 5 days around.
Stayed 5 nights in Apr 2024
Response from Adagio Edinburgh on 29 Apr 2024
Dear guest,Thanks for your kind review of our aparthotel! We're glad that we provided you with a comfortable and convenient stay, and we hope to welcome you back again soon.

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Located on the Royal Mile, this hotel offers a comfortable sleep as well as apartment living while you are away from home.
Stayed 1 night in Apr 2024
Response from Adagio Edinburgh on 29 Apr 2024
Dear guest,Thank you for taking the time to leave us your thoughts regarding your stay. We're pleased that you had a calm and comfortable stay, and we look forward to welcoming you back again in the near future.

10/10 Excellent

Thanarat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the train station and most of the main attraction. Restaurants are easy to find there.
Stayed 1 night in Apr 2024
Response from Reception on 16 Apr 2024
Dear guest,Thanks very much for your stay with us, and for your positive feedback. We hope we can welcome you back again in the near future!

10/10 Excellent

Rachel

Travelled with partner
Liked: Amenities, property conditions & facilities
My only issue with this hotel was the parking and that’s me being really picky coz there is nothing else I can fault. We got breakfast included and it was lovely. We will definitely be coming back had a lovely time
Stayed 1 night in Apr 2024
Response from Adagio Edinburgh on 16 Apr 2024
Dear guest,Thank you very much for your stay with us and for your kind feedback. We're delighted that your stay with us was a pleasant one, and that you enjoyed our breakfast. We look forward to welcoming you back again soon.

10/10 Excellent

Armina

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Shawna

Travelled with group
Liked: Cleanliness
Loved the location. They gave extra blankets and had a nice breakfast...BUT the beds and pillows were rocks. Worst sleep ever. It's a bummer because everything else was great but could not stay again.
Stayed 2 nights in Apr 2024
Response from Adagio Edinburgh on 16 Apr 2024
Dear guest,Thank you very much for your review of your stay with us. We're pleased to note that you enjoyed our location and that our service was suitable for your needs. Our apologies that you did not find the beds to be suitable. Regardless, we hope you can stay with us again soon.

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately the hot water wasn’t working so we had to shorten our stay. The property management were fantastic and very apologetic… discounted our one night stay and refunded balance of monies.
Stayed 2 nights in Apr 2024
Response from Adagio Edinburgh on 16 Apr 2024
Dear guest,Thanks very much for letting us know your thoughts regarding your stay. We're sorry to read that you experienced an issue that required you to leave us early. However, we're pleased that we were able to resolve the issue in a timely and effective manner. We hope we can welcome you back again soon.

6/10 Okay

Paula, Flagstaff

Liked: Cleanliness
Stayed 3 nights in Apr 2024

8/10 Good

Sheitamili

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Near everything in the city of Edinburgh. Train is literally minutes away walking. Perfect Location. Was clean and everything worked great besides the bathroom sink being too low and water from the same sink didn’t have hot water. Everything else was perfect.
Stayed 2 nights in Mar 2024
Response from Aparthotel Adagio Edinburgh Royal Mile on 10 Apr 2024
Dear Guest,Thank you for your positive review. We are delighted to hear that you enjoyed our perfect location and clean facilities. We will address the issue with the bathroom sink promptly. Looking forward to welcoming you back soon. Best regards, Aparthotel Adagio Edinburgh Royal Mile

8/10 Good

Kory

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

NIU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My original room was suffering from a dish washer issue which made it impossible to stay in. Staff was kind enough to upgrade our room and provide free breakfast. Room was clean and organised, hotel location is good, right next to the old Edinburgh town.
Response from Adagio Edinburgh on 9 Apr 2024
Dear guest,We at Adagio Edinburgh would like to extend our gratitude to you for staying with us, and for taking the time to leave us a review of our Aparthotel. Your opinion is crucial to our on-going commitment to improving our services for all our guests, and you can rest assured that your comments have been passed to the relevant team members for their attention.We once again thank you for your constructive feedback, and it is our hope that we can welcome you back again in the near future.Regards,Adagio Edinburgh

10/10 Excellent

Milgreg Virtudez

Liked: Cleanliness, amenities, property conditions & facilities
Central location and easy access to public transportation.
Stayed 5 nights in Mar 2024
Response from Adagio Edinburgh on 9 Apr 2024
Dear guest,We at Adagio Edinburgh would like to extend our gratitude to you for staying with us, and for taking the time to leave us a review of our Aparthotel. Your opinion is crucial to our on-going commitment to improving our services for all our guests, and you can rest assured that your comments have been passed to the relevant team members for their attention.We once again thank you for your constructive feedback, and it is our hope that we can welcome you back again in the near future.Regards,Adagio Edinburgh

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful city
Stayed 4 nights in Mar 2024
Response from Adagio Edinburgh on 9 Apr 2024
Dear guest,We at Adagio Edinburgh would like to extend our gratitude to you for staying with us, and for taking the time to leave us a review of our Aparthotel. Your opinion is crucial to our on-going commitment to improving our services for all our guests, and you can rest assured that your comments have been passed to the relevant team members for their attention.We once again thank you for your constructive feedback, and it is our hope that we can welcome you back again in the near future.Regards,Adagio Edinburgh

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, top class service, staff were friendly & helpful
Stayed 1 night in Feb 2024
Response from Reception on 27 Feb 2024
Dear Guest,Thank you for choosing Aparthotel Adagio Edinburgh Royal Mile for your stay and for taking the time to share your positive experience. We are delighted to hear that you found our hotel to be great and our service top class. Our staff prides themselves on being friendly and helpful, so it is wonderful to know that they met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Best regards,Aparthotel Adagio Edinburgh Royal Mile

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay in old town Edinburgh. Friendly and helpful staff, clean and comfortable rooms, very well located. Would definitely reccomend!
Stayed 5 nights in Dec 2023
Response from Reception on 27 Feb 2024
Dear Guest,Thank you for choosing to stay at Aparthotel Adagio Edinburgh Royal Mile and for taking the time to share your positive experience with us. We are delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed the cleanliness and comfort of our rooms. We also appreciate your kind words about our convenient location. It was a pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to Edinburgh.Best regards,Aparthotel Adagio Edinburgh Royal Mile

6/10 Okay

TOMMY

Travelled with family
Liked: Cleanliness, amenities
Staff no forthcoming with basic help
Stayed 5 nights in Feb 2024
Response from Reception on 27 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We truly appreciate your comments regarding our staff. We have noted your feedback and will take it into account as we continue to improve our service. Best regards,Aparthotel Adagio Edinburgh Royal Mile

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel. It’s beautiful and it’s a small studio.
Response from Adagio Edinburgh on 23 Feb 2024
Thank you very much for the kind feedback! We hope we can welcome you back again soon.

10/10 Excellent

Mark

Stayed 2 nights in Feb 2024

10/10 Excellent

Kemba

Liked: Cleanliness, property conditions & facilities
Excellent choice. The house keeping wasn’t readily available. There wasn’t any for the 9 days o stayed there. But definitely not a deal breaker. I loved my decision.
Stayed 9 nights in Feb 2024
Response from Adagio Edinburgh on 23 Feb 2024
Dear guest,Thanks very much for your stay with us, and for leaving us your feedback. We're happy to see that you enjoyed your stay with us. It is strange that you did not receive housekeeping during your stay of 9 days - all stays of more than 8 nights get one free weekly clean. We apologise for this oversite on our part. We hope we can welcome you back again soon.

10/10 Excellent

ANTHONY JOSEPH, CBS

Liked: Cleanliness, amenities, property conditions & facilities
Apartment in the middle of Royal Mile, between Holyrood Palace and Edinburgh Castle. Close to everything. The apartment has everything you will need. Very clean, modern and close to everything.
Stayed 8 nights in Feb 2024
Response from Adagio Edinburgh on 23 Feb 2024
Dear guest,Thanks very much for your positive feedback. We're pleased to see that you had a pleasant stay with us, and we hope we can welcome you back soon.

8/10 Good

Barry Shivananan

Liked: Amenities, property conditions & facilities
It being onnthe royal mile is excellent
Stayed 2 nights in Feb 2024
Response from Adagio Edinburgh on 12 Feb 2024
Dear guest,Thanks very much for your feedback regarding your stay with us. We're pleased to note that you appreciated our good location, and we hope we can welcome you back again soon.

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is central to Edinburgh, with easy access to transport. The room was clean and had plenty of space. It was good to have a small gym
Stayed 2 nights in Feb 2024
Response from Adagio Edinburgh on 12 Feb 2024
Dear guest,We're delighted that your stay with us was a pleasant one, and that you found your room to be clean and spacious. We hope we can welcome you back again soon!

8/10 Good

Iain

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, convenient, and comfortable. Easy walk to Waverley Rail Station and right at the base of the royal Mile so location is excellent. Only complaint - the gym had no floor mats, no cups at the water fountain. Easy stuff to fix!
Stayed 1 night in Feb 2024
Response from Adagio Edinburgh on 12 Feb 2024
Dear guest,Thank you very much for your helpful feedback regarding your recent stay with us. We're pleased to note that you appreciated our location on the Royal Mile, and your stay was a clean and comfortable one. Thank you also for your feedback regarding the gym and water fountain, which I have passed to our Operations Manager. We hope we can welcome you back again in the near future.

8/10 Good

Lonnie

Liked: Cleanliness, amenities, property conditions & facilities
wifi is terrible in the rooms not good at all , rooms always cold and thermostat is fixed so you cant get it any warmer , the crew was nice and helpful
Stayed 6 nights in Feb 2024
Response from Adagio Edinburgh on 12 Feb 2024
Dear guest,Thank you for your comments regarding your recent stay with us. We apologise for the issues you experienced during your stay with us. We hope they won't deter you from returning again soon.

10/10 Excellent

J

Liked: Cleanliness, room comfort
Very Nice Apartment
These apartment / rooms were excellent. Clever layout clean and everything you would need. Recommended. Good city centre location too.
Stayed 1 night in Feb 2024
Response from Adagio Edinburgh on 12 Feb 2024
Dear guest,Thanks very much for the great feedback regarding your recent stay with us. We're pleased to note that you appreciated your room's layout and cleanliness, and that our location was suitable for your needs. We hope we can welcome you back again soon.

6/10 Okay

Deborah Anne

Travelled with family
Stayed 3 nights in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Royald Mile
Close to all amineties.
Stayed 4 nights in Jan 2024
Response from Peter - Reception on 28 Jan 2024
Dear guest,Thank you very much for your feedback regarding your recent stay with us. We're pleased to note that you appreciated our location, and that you were able to use our hotel as a convenient base for your time in Edinburgh.Our thanks and best wishes.

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Sophie

Liked: Cleanliness, room comfort
Excellent
Room really nice and modern , perfect size for us. Staff really friendly . Really nice stay.
Stayed 2 nights in Jan 2024
Response from Peter - Reception on 28 Jan 2024
Dear guest,Thank you very much for the kind feedback. We're pleased to see that everything was to your liking, and we hope we can welcome you back again soon.

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay! On the Royal Mile and close to everything. The staff were very nice and so were the rooms.
Stayed 5 nights in Dec 2023
Response from Reception on 16 Jan 2024
Dear Guest,Thank you for taking the time to share your positive experience at Aparthotel Adagio Edinburgh Royal Mile. We are delighted to hear that you enjoyed our central location, friendly staff, and comfortable rooms. We hope to have the pleasure of welcoming you back in the future.Best regards,Aparthotel Adagio Edinburgh Royal Mile

10/10 Excellent

Veronica, Huntington Park

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jan 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to all the main attractions on the Royal Mile and easy walking distance to bus and train connections. The accommodation was clean and large for the locations. If you are staying a week or more there are washing machines onsite which is very handy.
Stayed 5 nights in Oct 2023
Response from Reception on 16 Jan 2024
Dear Guest,Thank you for choosing Aparthotel Adagio Edinburgh Royal Mile for your recent stay. We are glad to hear that you enjoyed our convenient location near the main attractions and found our accommodation clean and spacious. We appreciate your feedback and hope to welcome you back in the future. Best regards,Aparthotel Adagio Edinburgh Royal Mile

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Big rooms with good storage space, cute kitchenette, and very close to Old Town and all tourist attractions, yet far enough away that it’s not too busy!
Stayed 3 nights in Jan 2024
Response from Reception on 16 Jan 2024
Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our spacious rooms with ample storage space, as well as our cute kitchenette. We appreciate your kind words.Warm regards,Aparthotel Adagio Edinburgh Royal Mile

10/10 Excellent

Cheryl

Stayed 13 nights in Dec 2023

8/10 Good

Fiona

Travelled with family
so so
The apartment we stayed in was alright! It was booked for 2 ad and 2 ch and we had to make up the sofa bed ourselves which wasnt the easiest thing to do!! Main double bed was very hard which i personally didnt like and the cups and glasses in the cupboard had coffee and tea stains on them. Good perks was there was always hot water and the apartment was warm.
Stayed 2 nights in Jan 2024
Response from Reception on 16 Jan 2024
Dear Guest,Thank you for choosing Aparthotel Adagio Edinburgh Royal Mile for your recent stay. We appreciate you taking the time to share your feedback with us.It's great to hear that you found the apartment to be warm and that there was always hot water available.We appreciate your valuable feedback and will take it into account as we continuously strive to improve our guests' experience.Warm regards,Aparthotel Adagio Edinburgh Royal Mile

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Carole, South Hamilton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location. Can walk to all the historical sites. 1 bedroom was Perfect size for 2.
Stayed 6 nights in Dec 2023
Response from Aparthotel Adagio Edinburgh Royal Mile on 11 Jan 2024
Dear Guest,Thank you for choosing Aparthotel Adagio Edinburgh Royal Mile for your recent stay in Edinburgh. We are delighted to hear that you enjoyed our central location, which allowed you to explore the historical sites within walking distance. It's great to know that our one-bedroom apartment provided the perfect size for you and your companion.We appreciate your positive feedback and hope to welcome you back in the future.Best regards,Aparthotel Adagio Edinburgh Royal Mile

6/10 Okay

Wing Ling

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Raphael

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay on the Royal Mile! This modern and clean hotel was fantastic. Our only complaint is that the beds were quite hard. The convenient location and generous rooms made this our favourite stay in the UK! There are many lovely breakfast spots close to the hotel as well, although the breakfast at the hotel smelled great every day. We will definitely be staying here again.
Stayed 4 nights in Dec 2023
Response from Andrea on 20 Dec 2023
Dear Guest,We are delighted to hear that you enjoyed your stay on the Royal Mile. It is a pleasure to know that you found our hotel modern and clean and that the convenient location and generous rooms were helpful. We sincerely apologise for any discomfort caused by the mattress firmness, as we understand how important comfort is during your travels. Our team works hard every day to ensure a pleasant stay and provide our guests with the best service and experience. Once again, thank you very much for taking the time to share your feedback with us! We look forward to welcoming you back soon! Sincerely, Adagio Edinburgh Royal Mile

10/10 Excellent

Parrish

Liked: Cleanliness, amenities, property conditions & facilities
When traveling back to Edinburgh, this is my go to place, five minutes Walking from Waverly station, located on Royal Mile. Excellent staff very clean couldn’t ask for more.
Response from Adagio Edinburgh on 12 Feb 2024
Dear guest,Thanks very much for the lovely feedback regarding your stay with us. We're delighted that you enjoyed your stay with us, and we thank you for your continued custom.We look forward to welcoming you back again soon!

10/10 Excellent

Sylvia

Liked: Cleanliness, room comfort
Nice Place
Nice place that has newly renovated rooms. Well decorated and functional. Service at front desk was just okay.
Stayed 3 nights in Dec 2023
Response from Reception on 20 Dec 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adagio Team