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"Took shuttle from airport, then cab from shuttle stop. Very easy and accessible. Staff helpful"

"Convenient for travelers."

"We (family of four including two young kids) loved this hotel. The staff was very helpful from the minute we walked through the door. Not everyone spoke English but there are at least a few people on their staff who do; we did not have any issues. The entire hotel and our room was very clean. There is a 7-11 below the hotel which was extremely convenient. There are two subway stations within walking distance, and many restaurants and shops within walking distance. We would definitely stay here again."

"Didn’t try to eat at their restaurant "

"Great location in SHINJUKU but I won’t recommend staying in this area with small kids as it’s the “red light district” of Tokyo. But if you are an adult it is perfect, very clean and super safe and close trains limousine buses to the airport, restaurants and convenience stores. "

"Great experience. Perfect location!"

"Good place good location "

"Quite hotel small rooms for 4 people , I suggest bigger room if more than 2. breakfast amazing, close to Shinjuku best place small supermarket close by walking. In general excellent . Big area for shopping close it’s amazing all available all brands"

"The rooms on the Annex tower do not have an air purifier and after staying at 4 other hotels having it, I was disappointed. The room was weirdly shaped but did accommodate us fine for the night. The breakfast buffet was pretty good. The staff were very nice and accommodating. The hotel has a good location and was a great stay overall. I would book again in the main tower next time."