โรงแรมใกล้สวนแจ้ง Eastbrookend, ลอนดอน

"NA"

"This hotel was the worst place I have stepped into in my entire life. Firstly when booking, it revealed there was parking onsite but on getting there, it was a disaster with no parking facility, driving around the areas to secure my car, terrible atmosphere from the entrance, unprofessional staff with zero skill that had no idea about the parking facility. Eventually, my husband had to book another hotel immediately to which was unplanned for our safety. I can never recommend this type of hotel...

"Lack of amenities. There was no intercom or phone for calling reception. Booked two rooms and it was interconnected but asked team several time to unlock door which they kept giving excuses. The time of booking asked for smoking room whereas they gave us non smoking room. Great thing was parking was free and available."

"Room was clean and comfortable. Staff vet friendly and helpful. Buffet breakfast was very good with plenty of choices"

"What was not expected was presented at check-in online with a choice of either non refundable £40 deposit or refundable £300 deposit!. Gambled on refundable deposit and did get it a week later. For only 1 night!"

"Trouble with our hot water and shower bathroom black mould at a very unhealthy level Housekeeping was lovely and helpful so was most of the staff one woman in reception was quite rude to me when I enquired nicely about the shower being hard to use We won't be back it was not cheap for us and the experience for us was very dissapointing. I have an auto immune condition and are currently on tablet form chemotherapy and the black mould can trigger a serious health flair for me as I have a...

"The kitchenette the room had and how you could adjust the adjust the bed to your preference"

"Free coffee and £5 breakfast were nice. Bathroom ceiling dripping water when person upstairs was showering was not nice. Like many Hotels there's a few maintenance issues, the water wasn't very hot and my room window faced the smoking area with automatic lights . It was loud and I could smell smoke late into the night. For the price it was kinda ok."

"Really lovely, friendly, accommodating staff. Nice, clean, spacious room. Only slight negative was not enough tea and coffee in the room. Bar area was nice, food good, wine expensive but then thats to be expected. Breakfast was excellent."

"Friendly welcome and lovely room. Lots of cosmetic work being done. The continental breakfast didn't really exist - I spotted some cornflakes but no milk. And some tea bags but no kettle."

"Lovely clean and well equipped cosy room with a super comfortable bed. Friendly welcome and easy to find."

"The hotel experience was average overall. The stay was okay, but nothing particularly impressive. Some aspects could be improved to provide better comfort and service for guests. It was an acceptable stay, but there is definitely room for improvement."