โรงแรมและที่พักในอีสต์ไซด์

"La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento."

"The hotel is clean, the service is very pleasant. The breakfast was very poor, and this is the only minus. Although I rarely stay in hotels, I guess it's normal.. In general, everything is ok, quiet, peaceful and pleasant"

"This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there."

"I’ve been waiting for a refund for too long and the manager was very rude about the situation. There was a severe noise disturbance and in result I left the property as I came to work in quiet."

"All staff were extremely pleasant, professional and helpful."

"Great stay"

"Best hotel in the Willoughby area!"

"The breakfast options are okay. There is no coffee options after breakfast in lobby like most hotels l. Rooms are clean. Some items rusted in hotel. Pool is supposed to be heated but is really cold."

"Bed bugs are the only complaint about our stay."

"Everything else was great, but the location is a bit out of the way."

"Staff was outstanding, room was so clean and very comfortable. I will definitely be staying here every time I visit my daughter in the future."

"We booked this motel mainly because we have kids and they wanted to swim in the pool. The pool was not filled up and when we asked about it the staff said they didn't know when it would be filled up. Was a real bummer for my kids. Probably won't be back there or recommend"

"The only thing that was ok were the hot ,decent shower & the bed was clean.No hand towel, no TP, no soap.I had to go buy my own. First thing I noticed was the stale cigarette odor and the smeared dirty looking mirror over the sink. The sink clogged every time I ran the water. The toilet at the bottom one side was disgustingly dirty, top of the fridge, vent hood and the coffee pot was covered in dust . No way would I use that coffee pot. The freezer had old ice laying on the bottom with food...

"They Also Have The Nerve To Ask For A. Deposit"

"We arrived to find the property under renovation. Our room was one in a wing of rooms in original condition. The carpet was torn and stained, not clear the sheets were clean, no towels, the towel rack was hanging off the wall as was the tissue holder, no glasses or cups, there was an extra (dented) refrigerator in the room. It would probably have failed any health or accommodation codes."

"Amazing reception staff ! Lovely boutique hotel close to Chagrin Falls. Welcoming and professional reception staff make this a repeat choice for travel !"

"Breakfast area was very clean and organized and the staff, she was very pleasant and helpful."

"Great breakfast"