Is 12th Lock Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at 12th Lock Boutique Hotel?

Self-parking is free at this property.

Where is 12th Lock Boutique Hotel located?

Situated on the riverwalk, this hotel is within 2 miles (3 km) of Blanchardstown Shopping Centre, Phoenix Park and National Aquatic Centre. Croke Park and Trinity College are also within 6 miles (10 km). Dublin Castleknock Station is only a 3-minute walk and Dublin Navan Road Parkway Station is 22 minutes.

12th Lock Boutique Hotel Reviews, Deals & Photos 2025

6/10 Okay

Dibya

27 Jul 2022

Liked: Cleanliness, staff & service

Nice big rooms, comfy bed and very friendly helpful staff. No AC made the rooms unbearably hit at night. Couldn’t open the window as it didn’t feel safe as it backed into an alleyway and train tracks! Trains literally zooming past outside our window.

Stayed 3 nights in Jul 2022

2/10 Terrible

Laura

25 Jun 2022

Disliked: Cleanliness, amenities, property conditions & facilities

It is all underground and no windows. No fresh air. Gave me a panic attack. Left after checking in. Not an ideal place.

Stayed 1 night in Jun 2022

2/10 Terrible

Paul

20 Jun 2022

Disliked: Staff & service, property conditions & facilities, room comfort

The hotel was suffering from a lack of staff and management, the actual service and facilities was appalling. The hotel website lists a range of services and extra's that you will receive but on our visit there was no chef so no food available and no breakfast, the rooms were not serviced properly and needed a good clean. When we asked for some extra milk for the the in room tea and coffee service we were told that there was no milk available. The security door leading into the rooms section was damaged and the lock malfunctioned so was waken in the night in order to let other guests into their rooms. In short the stay was very poor and would not return. The final insult was that top price was charged for the rooms but only third rate service delivered

Stayed 1 night in Jun 2022

4/10 Poor

Pam

30 May 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero stars

Constant trains passing next to room. View from window of a brick wall rail line other side of wall. No air conditioning in room, was like an oven, window wouldn’t open. Toilet flush got jammed, constant running water shower head sprayed at wall rather than where you needed it. needs head replaced or cleaned sink got blocked had to unblock in morning. Was glad to check out luckily we only stayed 1 night not worth the money. So it’s a thumbs down from us very disappointed won’t be booking again.

Stayed 1 night in May 2022

6/10 Okay

Robert

8 May 2022

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The hotel was really conveniently positioned for the airport and was situated next to an attractive canal system in an area of nicely modernised industrial buildings. The room itself was a little tired: the keycard system was broken, meaning you had to tap the card three times for the door to open. The toilet seat was broken. The plumbing made loud, rasping noises that could be heard from the bed. The grout in the bathroom was mouldy and the extractor fan underpowered, meaning that our two showers made the bedroom very humid. There was no breakfast on offer as the restaurant didn’t open in the mornings, so we had to drive to a nearby industrial estate for food. The vending machine was out of order. By far the worst thing was the noise of the other guests at night in the corridor. A number seemed to have gone for nights out in Dublin and came back in waves between 2 and 5am, waking us up each time. There was shouting, laughing, slamming doors. There also seemed to be a maintenance issue with a neighbouring room, as around 1am we could hear the voice of the receptionist talking to a guest and what sounded like a contractor. They were having a loud conversation, with the receptionist apologising to the guest and the contractor shouting down the corridor about the issue he was working on. Unless they solve the noise issue, it’s very hard to recommend this hotel. We were knackered the whole next day.

Stayed 1 night in May 2022

2/10 Terrible

Aisling

1 May 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

We booked a wheelchair accessible room when we arrived we were asked to use the stairs as a means to get to the room as the lift was only to be used by staff. We eventually were able to use the lift which was very dirty! When we got to the room not only was it in no way wheelchair accessible but you would barely wheel a large suitcase in. The service was terrible by the guy we encountered there was a lady there who did try to help us. We had had a mobile hoist delivered the day before which we called and made arrangements for and when we looked for this we were told it wasn’t there to later find it ourselves sitting outside in the rain! We had no option to find alternative accommodation for the night which was very difficult on the Friday of a bank holiday at short notice.

Stayed 1 night in Apr 2022

4/10 Poor

Verified traveller

29 Apr 2022

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Totally overpriced

We stayed here for one night and was extremely disappointed. The bedrooms are in the basement and are passable. However the stairwell leading down there is in need of a refurbishment. The carpet is old, stained and torn in places. For €175 a night with no breakfast it really is overpriced.

Stayed 1 night in Apr 2022

8/10 Good

Allan

28 Mar 2022

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

No breakfast available at the hotel anymore. not ideal for traverlers!

Stayed 1 night in Mar 2022

8/10 Good

Ryan

24 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the queen/twin room for three, was exactly what we needed. Being honest, it's a bit of an odd set-up, all the rooms are in the basement of the restaurant, but they are super nice. Front desk was a little informal when we got there, but that's because they're working the restaurant at the same time (which I'd recommend going to, was great). You are a 12 minute taking from the airport, 5 minute walk to the train to take you into town, and situated along the canal from some great morning walks. Would definitely stay here again when back in Dublin!

Stayed 3 nights in Mar 2022

2/10 Terrible

Yvonne

20 Mar 2022

Liked: Cleanliness, room comfort

Disliked: Staff & service

Disaster from start to finish - avoid

Good location on the canal with ample onsite parking. Reception staff inexperienced and quite rude when present. Had to swap rooms as there were 3 faults with the initial room(I don't usually complain). Bar and restaurant ok but menu was concise compared to the menu featured online. Watch out for the card machine being faulty, you sit there mounting up a hefty bar bill waiting for it to come back online. Day 2 - Our relatives booked with the hotel directly months in advance but although their booking was on the system there wasn't a room available! Having stayed at 100's of hotels and b&b's I have never come across anything like this I'm very surprised, shocked, this could happen these days. No offer of a drink or a complimentary bite to eat, no offer of alternative accommodation. Day3 - 40mins before checkout we got a call to say we could now pay for our bar bill from day2 as the card machine was now working, even though we had DND notice on our door!! Went to check-out, left standing there with card machine by bar staff, I tore off receipts and left whilst the receptionist was arguing with someone on the telephone. We've stayed here before, few years ago - thought it was a great place... Quite the opposite now.

Stayed 2 nights in Mar 2022

10/10 Excellent

Maria

19 Mar 2022

Liked: Cleanliness, staff & service

All good

Stayed 1 night in Mar 2022

4/10 Poor

Henning

10 Feb 2022

Liked: Staff & service

Disliked: Cleanliness

War mal gut!

Leider hat sich seit meinem letzten Aufenthalt einiges zum negativen verändert. Service war wie immer nett. Zimmer waren nicht wirklich sauber und der Abfluss vom Waschbecken hat nicht funktioniert. Bedingt durch Corona muss man immer klingeln und warten bis jemand die Tür öffnet.

Stayed 2 nights in Feb 2022

4/10 Poor

Barry

28 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Disappointed

Food was lukewarm, room was cold. Room was next to railway tracks with loud passing trains.

Stayed 1 night in Jan 2022

8/10 Good

Kellie

10 Jan 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location, helpful friendly staff and great bar and restaurant onsite

Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

19 Dec 2021

Disliked: Staff & service, room comfort

Gone downhill since 2yrs ago

It’s disappointing to say the overall standard has fallen dramatically. My key card had to be programmed on a daily basis. I with 12 other people were in the restaurant the first night, 3 staff were on. No one came to serve me, so I had to go ask for a menu, I also had to go ask for my second pint. One girl of the 3 girls seemed to be doing all the work, the other 2 were being busy doing nothing On the second night I was told the kitchen had closed 75mins early (this was due to a booking for a funeral group who were extremely unsavoury). I complained and the “girl who worked the first night” sorted me out. We were moved to a second bar where the manager was asked 3 times for drinks and said he would get them then got distracted by this group. So mostly we were left to their own devices. No breakfasts available I assume due to Covid, but I checked my booking details and no where did it state that. A shower that flood out to the carpet, the carpet was damp (I only figured this out in the middle of the night) told staff the next morning, no alternative was offered and I went to work and returned to the unruly group so didn’t raise it further. This is my fifth time staying there as I stay there when I am working in the area which is usually 3 times per year for a total of 13nights. However this will be the last time

Stayed 3 nights in Dec 2021

10/10 Excellent

Kellie

24 Oct 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel in a beautiful location, friendly helpful staff and great onsite restaurant

Stayed 1 night in Oct 2021

6/10 Okay

John

15 Sep 2021

Liked: Cleanliness, staff & service

Disliked: Amenities

I always stayed in 12th Lock when in Dublin, however no restaurant and no breakfast availability whilst I understand the pandemic , advertising one thing and changing without notice is unacceptable

Stayed 1 night in Sep 2021

8/10 Good

Larry, Ardee, louth

11 Aug 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely clean hotel in a great location, now there is a little bit of train noise not excessive, the staff were excellent, very attentive, my only gripe would be the food menu, it's a all day brunch menu and it's a bit limited

Stayed 1 night in Aug 2020

10/10 Excellent

oonagh

15 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay. Very helpful staff and lovely breakfast. Will return

Stayed 1 night in Nov 2019

8/10 Good

John

21 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice mid october weekend.

Brilliant food, comfortable room, nice location, fantastic staff a little bit noisy

Stayed 1 night in Oct 2019

10/10 Excellent

Sandra

21 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent séjour dans cet hôtel de charme

Très belle surprise en arrivant dans cet établissement : accueil convivial, confort (plateau de courtoisie, produits en salle de bain) et déco des chambres ! Petit déjeuner ultra copieux à la mode anglaise avec plusieurs choix proposés. Nous reviendrons avec grand plaisir lors d’un prochain séjour. Proximité des transports (train et bus) avec petite balade le long d’une rivière pour s’y rendre, très agréable !

Stayed 3 nights in Oct 2019

10/10 Excellent

Paul

14 Oct 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Only problem was the deposit was very high other than that it was perfect.

Stayed 1 night in Oct 2019

10/10 Excellent

Jason

12 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Was Amazing Staff Were Amazing So Helpful And Caring The Greatest Hotel I Have Been In A Long To 10/10 Five Stars

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

4 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a late check in and the night porter was so welcoming and made us feel at home straight away! The girls behind the bar were just lovely and good conversationists. The room was immaculate but it lacked air con even though it was September! Loved it and will be back for sure.

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

2 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms very clean the staff very friendly.but for the price brrakfast should be included.if you were to have lunch or dinner there the food is pretty averge and expensive for what it is but overall it is in a good location and good axcess to the centre of dublin

Stayed 3 nights in Sep 2019

12th Lock Boutique Hotel

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