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"The bathroom had missing handles on the faucet. The microwave was burned out and rusty inside, could not be used. I try to use one in the breakfast bar area that one didn’t work they said the power was out. When I asked for a replacement, they decided to put me in a different room, and it wasn’t much better. The rooms were dark and dingy. The bathroom was under maintain needs remodeling. The breakfast was horrible had pancakes, old bagels, and I think yogurt was all I can recall. No meat or eggs or juice. I actually moved to Homewood suites next door and it was 10 or 20 times better. We ate the expense of the new place (Homewood Suites) because the Microtel we booked was not refundable. The photos online are misleading. Never stay here!!!"

"Breakfast was delicious, the rooms were clean, the beds were extremely comfortable, the we really enjoyed the restaurant for a light meal"

"Clean rooms and friendly staff. Amenities were great and breakfast and dinner options also worth the stay. "

"Después de una reserva de 3 semanas, el día que llegue luego de 17 horas conduciendo la manager sin razón ni explicación cancelo mi reservación, la respuesta fue que no había razón, me hicieron a media noche con la familia salir a buscar hotel. Que desagradable sorpresa. Estuvimos llamando durante el día para reclamar y nunca respondieron."

"Did not eat breakfast at hotel… only used the Starbucks. "

"Room did not have the beds made. Hot water ran out one day. We have stayed here a lot and will look for alternatives next time."

"Spacious and very comfortable room at a great price. Accommodating and gracious staff. Great bar. Highly recommend "

"Valet Parking: I stayed at the hotel for two (2) nights and utilized Valet Parking, which offered in-out privileges. I was texted a link to retrieve my vehicle when ready, and it worked fairly well. When I returned the vehicle a second time, I was not resent another link. I went to retrieve it a second time using the same link, but it was inoperable. I think it would be a better option to use txt features for your vehicle, instead of the link -unless you can use the link for multiple days instead of having to receive a new txt link each time you return the vehicle to Valet during your stay. Bedding: The mattresses are hard. They are not very comfortable if you are not used to sleeping on a hard mattress. Restaurant (FL Restaurant): Limited Selections, if you choose to dine there. Breakfast was satisfactory."

"place to stay in richmond"