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"One of the nicest hotels I've stayed at. Staff are fantastic - so helpful and friendly. I had a problem with my shower flooding. Maintenance tried to fix it but couldn't so I was immediately given a new room. I was even offered a staff member to help me move. There is a gym, a pool and a snooker room. Bar is well staffed with a good range of beverages. Prices are not unreasonable for a hotel and service is very good. Bar food is also available. Restaurant food is good and wait staff helpful. Prices are reasonable for a hotel of this size. Breakfast is buffet style. Food kept hot and refreshed regularly. Plenty of options, full English or continental or a mix of both (I like to have a bit of both) so something for everyone. I was staying for a car show at the NEC and the hotel is conveniently located for this venue. I needed cabs to get me there and back the cost was around £10 each way. However it is walkable via a back route it takes around 10 to 15 minutes depending on your pace. I have stayed at this hotel before and will happily stay at the Arden again."

"It’s a beautiful property, the parking was fine if a bit uneven, the room was clean, everyone was helpful and I will go again."

"Average"

"Old - needs a paint"

"Great locations and easy access to Birmingham and beyond. "

"The property is nice and the beds comfortable, its just attention to detail things that let this hotel down. PROS It's quiet, comfortable, clean and the staff are incredibly helpful and welcoming. The restaurant (where most of the focus is) looks and smells amazing. CONS I've stayed here twice now and there's been 'minor' issues each time; the first time I found a hair in the bed - I didn't bother reporting it and because I was so tired just slept on top of the duvet, I couldn't get the TV to turn on and there weren't any curtains up on the window (it was left bare). The second time, I had the same issue with the TV (different room), the window safety latch had been severed so when the wind blew it pushed the window so far out that I had to ask for help to close it. The lamps over the beds had bulbs in but didn't work, the stool at the desk was unstable and there's little to no storage space in the bathroom."

"Very noisy "

"We loved our stay at Hampton Manor. The rooms were so comfortable and the hotel is set in beautiful grounds. The most memorable part were the staff at the hotel. They went above and beyond to make our stay as relaxing and easy as possible. They had thought through all the details that make things extra special. We also asked for recommendations in Birmingham and Beth was incredibly helpful and we loved her lunch suggestion. We would love to return some day! Thank you Hampton Manor."

"Lifts was not in use and was no info when booking"