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"Staff were helpful and friendly"

"Staff"

"On the plus side, the suite was great, with amazing views. It had everything we needed and was kept very clean, this included clean towels. The range of facilities were good (pools, bars, cafes, restaurants, spa etc.) and kept clean. Great for families. Our experience of the staff, all of them were very polite, happy, friendly and helpful and always professional, in fact they were lovely. On the minus side, on our 4th day we had to speak to someone about our room not being cleaned since we...

"Hosts were very welcoming and offered to help with just about anything you can ask for. Very pleasant stay and would definitely book here again!"

"There was nothing to like in reality you guys need to check properties before putting it on your website"

"The host have great communication and easy to reach. I called him 2 AM in the morning and he answered."

"Wow. Great hotel I great area. Lovely room. Walking distance to many, many places. Sweet service in hotel bar and good breakfast there. Sooo glad we stayed there. Wish we'd had 14 days, not a mere 4."

"I didn't use the pool, Management was great!"

"Clean, good View ,but no Wifi in Room"

"Worst "all inclusive" hotel I've been to. Service was poor and I had to cancel my 2 nights after staying the first night and requested a refund. The manager with whom I interfaced had very poor customer service skills and seemed more interested to havd us cancel our stay rather than fix the issues. We went to breakfast at 9am as breakfast was from abt 7am to 10am. Upon arrival in the restaurant there was nothing left and I asked for the food to be prepared and we were sent to various persons who...

"We 1st went November to celebrate our 25th anniversary. The weather,service, food, drink, and employees were fabulous. So in January we booked again and it was better than the 1st time. The staff actually remembered us!! Andre (pool bar), Jason, Nevin and Hagrain made our trip worth every penny. We would highly recommend this resort . Unfortunately it's closing for renovations. We're hoping the same staff return."