โรงแรมและที่พักในเมืองอาร์เคเดีย

"clean"

"Very beautiful almost 200 year old home that has been maintained well. Room was super clean and properly stocked with amenities. Staff was super nice and helpful. Close to night life and restaurants. Would definitely stay again."

"The property was dirty when we arrived making our stay a little uncomfortable. It was sufficient for what we used it for, but that was only because we were out touring the surrounding area for most of the day and only stayed at the home to sleep. The property has great potential, but we would recommend more effort into cleaning up the inside and yard."

"We had about a 40min drive from Rochester Ny I had booked the Treehouse cabin 1 night for Father’s Day upon our arrival they was finishing cleaning up our cabin one of the staff members gave me my key once I got in the cabin it was beautiful came with some cooking equipment and utensils bathroom was nice the hot tub was dope even with neighbors we felt like we was the only people there everyone was respectful I will definitely be back and next time for a longer stay!"

"Absolutely beautiful hotel and grounds. However I paid for late checkout in advance and was somehow locked out of my room after 11:000 forcing me to waste time in line at the front desk to get a new key activated. Also staff were unaware of where I should go to refill my room’s water bottle. (Great filtered water at the hotel). But fantastic place to stay for sure."

"Pool was down, one of the elevators was down. lobby men's urinal out of order. Housekeeping not clean or replacing our towels. Overall worst managed hotel I have ever stayed in."

"Grea"

"Beautiful lakefront hotel!"

"This hotel was very clean and spacious rooms. I love that it is located walking distance to restaurants and bars."

"I can't say enough about my stay here. From the moment I arrived I was greeted by a front staff employee with an amazing personality and smile. She was very helpful explained where everything was and gave maps and handouts for all the fun things to do in the area. Housekeeping staff, kitchen staff and pool staff were very friendly as well, passing by them in the hall, in the breakfast and pool area they also greeted us with a smile and hello. Breakfast was fantastic as well. I highly...

"Grounds are gorgeous, European look"

"great experience!"

"The room had a tub that was disgusting. Instead of resolving the staff commented the housekeeping was gone for the day and it was probably the "pipes". Service - we were 9 minutes early for dinner on the Castle and they refused to seat us so we stood there until 6:30. There were plenty of empty tables! Our server was gone most of the meal and I had to get another server to find her. Front desk personnel were dismissive and rude. Not a good overall experience and I would no lat recommend this...

"Breakfast was a bit of a let down considering you can find a cheaper hotel and spend the extra $100 on breakfast at 5 restaurants."

"Quiet and rooms very clean"

"Facility appears outdated. There are only three equipment in a tiny exercise room with two not working, plus a TV without TV remote. Only thing the front desk could say was " I will let the manager know"."

"Check in was impersonal and done by texts, never meet in keepers or their manager. We did meet the cook at breakfast. Overall, a nice stay."

"Breakfast wasn't great. They never did housekeeping on our room even when we asked them to do it. Hot tub didn't have towels available, they were expecting us to use our bathroom towels :( Overall the stay wasn't too bad but it could've been better."