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"I booked here for a catch-up with a dear friend. It was nice and clean, but i booked a twin room, but they gave us a double, so that had to be sorted and the basin in the bathroom was severely cracked, so reported that also. Food was just ok, but expensive, plus the drinks also. A small glass of prosecco and a red wine was over £20 Breakfast was plentiful, but the staff on breakfast duty on 24/3 need additional training in customer services "

"Great sized room. Friendly staff in Reception and in the bar."

"Hotel and rooms need a lot of TLC, water takes a while to heat up and when it does the pressure in the shower is awful. Pool wasnt bad but there were no spa appointments avaliable depsite having a membership. And the junior suite dosent look like the photos. Ended up makkng a complaint andnit was rectified but still not happy with my stay. Wasnt worth the money I paid. "

"Clean room,comfy bed,staff were friendly,welcoming & helpful,good food & a great location"

"Good value hotel and central too"

"From the outset the reception was chaotic with lots of noisey people. I had to queue for self check-in. I queried why there was a £5 car parking charge when this hadn't been pointed out prior to my booking. I asked why this was and he said because I booked with Expedia. So be careful. The hotel was tired and not worth the money."

"Great location. Staff brilliant. Breakfast wonderful."

"Fab stay at this hotel, clean, warm and lovely friendly staff. Would recommend "

"Great location, free car park, friendly staff, lovely room with en-suite and at a fantastic price. Would highly recommend. "

"Ideal posotion for the Waterfall walks"

"Food and service was exceptional the room was spotless a really nice relaxed weekend. I feel they sell themselves short a little with how good the food is, there isn’t much detail or pictures on the site but its definitely a big selling point "

"Convenient location near the centre. Parking at the rear of the Hotel. The staff were excellent. My wife and I really enjoyed our one-night stay. "

"Poorly decorated and maintained room. Smelt musty. Dirty. Would not stay again but got stuck travelling later than planned so had to stay. "

"Lovely big clean room with ironing board, iron and hairdryer. Quiet and curtains blacked out light for good nights sleep in very comfy bed. Staff very welcoming and lift to our room on first floor."

"Room was clean although it did smell of stale smoke. The food at the pub was good and on the whole staff were helpful."

"Room was clean & comfortable "

"A very cosy hotel with absolutely fabulous views. The family room was really spacious, with a comfortable double bed and a single, giving us plenty of room to relax. Although the hotel itself is a little outdated, the stunning views more than make up for it and add to the overall charm. We had a lovely stay and would definitely return. Highly recommended for comfort and scenery"