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"Everything was great except one of the hostess in the breakfast place. She was not accommodating. We requested to seat by the window to see the nice view of the falls. She said the area was closed but she sat the group behind us there. We asked the waitress if we can be moved and she moved us without any issues."

"The view is amazing. That was the draw. The rooms and hotel is rather dated. The entrance from the parking area had at least 7 spiders that were above and around the door. The sauna wouldn't work. However, the view was great."

"Elevators stopped working while we were there, also the fire alarm went off early in the morning manager said she would notify us what the cause was but never updated us once the fire department arrived. To get anywhere was a hike. The room was pretty clean but needs some TLC."

"Na"

"Overall, it was a good place to stay, and I had a pleasant experience. However, I booked the hotel through a promotional deal on Expedia, but the hotel initially charged me the regular price instead of the discounted rate. I had to contact Expedia and coordinate with both Expedia and the hotel staff to resolve the issue. Fortunately, it was eventually resolved, but the process was stressful and was the only negative part of my stay."

"Excellent hotel. I appreciate it for giving water bottles on daily basis. I appreciate house keeping staff for their hardwork to keep the rooms clean n neat! Front desk staff are friendly n resolving the issues quickly. Thanks for saving my few dollars on water park. I love the court yard area for a small birthday party. Nice view from the hotel. I like to stay in this hotel in future as I am a regular visitor to Niagara."

"It was a very nice place to stay at, the beds are very comfortable."

"Room was large and clean. However, they are renovating so hallways are quite dated. Continental breakfast was not good. I think they could do better. Overall price was adequate for low budget hotel. Location is superb."

"Great location, WeGo Bus stop is right downstairs. Indoor and outdoor pool is great plus. Clean rooms and professional staff. Only down side is tight parking spaces and the fact that the parking is full most of the time, so late check ins are a gamble on parking. The management is great and easy to talk to. Any issue can be properly discussed and resolved in courteous and professional manner. We will definitely consider coming here again for the next time we are in Niagara."