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"Too much cost cutting, it didn’t feel like a premium property. The staff though was very helpful and accommodating."

"Great staff"

"The property needs substantial renovation - many rooms are bit run down and with foul smell...Rest of the things in terms of amenities and other aspects are upto the mark of Taj!"

"The shower diverter was broken as both shower and tap were running together, apart from that the property is excellent with great location and great amenities"

"The staff and service was incredible. They were so attentive to detail. They made our girls trip so memorable. They even sent us a printed picture that was taken on our arrival. They sent a heating pad when my sister was sick. The breakfast spread was one of the best buffets I’ve ever eaten at. The pool looked amazing, unfortunately could not use due to chlorine levels. But regardless this property is a must stay! Can not recommend this place enough"

"great stay"

"When we first checked in to the hotel (rooms 333 and 334), the rooms were clearly not dusted in a while (could see visible dust on the nightstands, lamps, water bottles, rods in bathroom etc.). The sofa had large spots and were dirty. The WiFi was spotty too (general property had 30+MBps while the room had a weak ~1MBps had frequent connection drops). We immediately called the reception and let them know about the issue. We felt we booked the wrong place for our stay. The staff's reaction...

"I honestly never expected a Fairfield by Marriott property to be like this. I have stayed at Fairfield properties in Amritsar and other places, but this experience was completely different and extremely disappointing. * The room size: The rooms are very small, but honestly, that is not even my main complaint. I understand that Fairfield is a limited-service brand and rooms can be compact. * Food quality: The food was extremely ordinary and nowhere close to the quality or presentation I...