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"Clean room, great location."

"-"

"The only complaint we had was the door to get to the rooms slammed shut once opened. It probably needs a catch on it to slowly close. It was pretty nerve wracking at 2am but other than that we loved it. Great continental breakfast!"

"Close to everything"

"Amazing"

"Love love the Biltmore Estate and the Village Hotel. Will definitely be back!"

"If you are planning on staying here for an event at the Spectrum Center, be aware that they may overbook. I arrived two hours after my room should have been ready and still had to wait. I was moved into a different room type as well since they had overbooked."

"Superb!!"

"We love staying at Shell Island resort. Comfortable rooms. Great place to stay in the off season with kids - if there is bad weather, there is an indoor pool to swim!"

"Overall everything was fine , rooms were a little dated"

"I love it only need to open waterpark need to open late"

"The picture on Expedia is not what all the rooms look like (updated & fresh)! There are a few rooms with the hillside view that are very much lacking for the price. The walls are Seafoam green, plain bedding, outdoor table & chair (both rocked - not level), no door on the closet, a toilet that didn’t work properly (had to hold handle down for a long time for it to flush & sometimes have to flush 2 or 3 times to get a proper flush). The porcelain in the toilet bowl was broken from being snaked...

"The hotel was clean. Our bedroom was huge and clean. All the amenities were there. It was close to Biltmore house. Housekeeping and everyone were very helpful."