Search Family-Friendly Hotels in North America

"Clean room nice hotel"

"Property was really clean. Staff was really informative and it was a perk that I got a $20 credit to use at any of the restaurant or café hotel."

"From the stench of dead rodents in the hallways to the poor attitudes of the front desk personnel. And from the terrible housekeeping staff that left broken glass on my floor for 3 days despite 5 requests to have it cleaned, to the non-working TV in my room that took 2 days to fix (I heard several other guests complaining about their TVs too). My stay was nearly 2 weeks and engineering never came to fix the bathroom light that would turn on and off intermittently. The furnishings are cheap and heavily worn. This place is definitely not deserving of the "8+ very good" rating on Hotels.com. Maybe Marriott (the owners of Element) bought that high rating because it's a 3 or 4 at best. I strongly recommend avoiding Element."

"There could’ve been more safety features and amenities…"

"Perfect"

"Room was clean and turn down service was prompt and through. We didn’t have control over the air conditioner and our door didn’t close properly, which made it feel unsafe. "

"I loveeeeed it here."

"Great location in NYC. Close to Time Square and lots of restaurants!"

"Good lication 2 minutes from Times Square and boardway "