The Cloud One New York-Downtown, by the Motel One Group offers a perfect blend of comfort and convenience. Enjoy a drink at the bar, stay connected with in-room WiFi, coffee/tea in the lobby, an elevator for easy access and 24-hour front desk assistance. Previous guests rave about the helpful staff and excellent location near Battery Park.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 23 kg per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 24.50 to 24.50 for adults and USD 12.25 to 24.50 for children
Nearby parking fee: USD 40 per day (984 ft away)
Pet fee: USD 30.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Frequently asked questions
Is The Cloud One New York-Downtown, by the Motel One Group pet-friendly?
Yes, The Cloud One New York-Downtown, by the Motel One Group allows cats and dogs with a maximum weight of up to 23 kg per pet. There's a fee of USD 30.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at The Cloud One New York-Downtown, by the Motel One Group?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Cloud One New York-Downtown, by the Motel One Group on 7 Jun 2026 start from ฿5,495, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at The Cloud One New York-Downtown, by the Motel One Group?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at The Cloud One New York-Downtown, by the Motel One Group?
Checkout is at noon.
Where is The Cloud One New York-Downtown, by the Motel One Group located?
Located in Manhattan, this hotel is within a 10-minute walk of One World Trade Center and Battery Park. Empire State Building and Bryant Park are also within 6 mi (10 km). Rector St. Station (Greenwich St.) and Rector St. Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Amenities
9.2
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 912 out of 1329 reviews
10 - Excellent
912
Rating 8 - Good. 245 out of 1329 reviews
8 - Good
245
Rating 6 - Okay. 88 out of 1329 reviews
6 - Okay
88
Rating 4 - Poor. 43 out of 1329 reviews
4 - Poor
43
Rating 2 - Terrible. 41 out of 1329 reviews
2 - Terrible
41
Reviews
Verified
10/10 Excellent
Nancy
31 Mar 2026
Liked: Cleanliness
Clean room, comfy beds, staff is friendly and accommodating. I love staying here!
Nancy
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Enrica
27 Mar 2026
Liked: Cleanliness
good menu, good service, great location, good value for the money.
The front desk was exceptionally thoughtful and helpful. They even made every attempt to accommodate an early check-in after a long red eye. When I walked in the front dorr, I felt like I had landed home. I can't recommend the hotel more. I will be returning.
kyle
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Terrance
24 Jan 2026
Liked: Cleanliness, staff & service, amenities
beautiful room, beautiful view, amazing property, great food and everything you need in walking distance
Terrance
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Kristin
8 Dec 2025
Liked: Cleanliness, staff & service, amenities
Great location, staff and rooms were all else needed for a weekend stay!
Kristin
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Michael
9 Feb 2026
Liked: Cleanliness, staff & service, amenities
The staff are always professional and engaging, the Rooms are comfortable and clean, the bathrooms are spacious and functional and the 6th floor lounge is warm and inviting. We love staying at the Cloud One.
Enjoyed hat breakfast was available on site. Staff was very friendly and room was clean. Overall an excellent stay in NYC. Definitely recommend to others.
Check in was easy, staff was nice, no onsite parking but nearby i paid $54 for the entirety of our stay. Great location to walk/subway to Wall St, Times Square, Brooklyn for good eats.