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"The location and ocean view were exactly what I wanted. However not having a restaurant or some type of an upscale coffee shop was very disappointing and unexpected. The valet parking was excessive charge at $60 for a day ending noon and valet was not even there Sunday - Monday. It was self park in their entrance porchier . There was nothing historic about it so no reason to return."

"The hotel itself was quite dated but overall the casino and other shops were pretty good. We enjoyed our stay and even won a little at the casino! We signed up for the casino bonus and got a hard rock t-shirt which is super comfy and has now become my new favourite bedtime top!"

"They need more working elevators. On vacation there no one should be waiting 30~40mins for a elevators Very poor service with only 2 working elevators.. The ice machine wasn't even working on the 48 flloor . Not even a sign said out of order on the ice machine"

"Kids loved it. Very pretty. Staff was super nice. And the location is great."

"Just not convenient to walk around"

"Loved it"

"I didn't appreciate walking in the room and finding an empty bottle of lotion from previous occupants and tge toilet had remnants of someone's excrement along with yellow stains that came up easily on the base of the toilet which I felt was urine."

"Check in took longer and stressful, long lines and none of the online check was working. There should be same lift or elevator for all floors but for each floor we have to take different elevators. That was not comfortable at all. "

"Perfect"