โรงแรมและที่พักในโรเซลล์

"Rooms clean and common areas. Free coffee should run longer in morning. Not a huge fan of the self check in. Seemed impersonal, do want to feel like someone was there and attentive."

"I love everything. Thank you"

"Has been our 4th time already in this hotel. First time we got a good view and nice room but the other 3 times our room had always a bad view even though I asked at the reception and in advance for a good view. The entrance of the hotel is also very much too crowded and the staff isn’t taking care if that. I think it was our last time at this hotel but thank you for the time."

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"Room was clean"

"Good"

"Good"

"I ce"

"Charming boutique hotel. Friendly front desk staff. Only negative was we couldn’t get our room cold enough. The hotel provided a fan to use in our room which was helpful."

"Clean room, staff is really friendly, small kitchen space serves the purpose. But Location is the key. We loved our weekend stay here. Will do again. "

"The Lucerne is always my first choice for the UWS. Perfect for visiting Columbia University and exploring the neighborhoods. The junior sweet was spacious & comfortable and this boutique hotel is exceptional in style, service & comfort."

"Cannot expect the typical Hyatt hospitality or comfort. Rooms are great and location is incredible. Very limited food options. No Proper breakfast place. Staff is indifferent to your needs even to give basic direction on where to eat when arriving late in the evening. You pick the Hyatt brand expecting all this comfort and pay a lot of Montgomery to stay."

"I was amazed by the bathroom and the bathtub spotless and cleanliness . The areas was very quite . I was surprised that there is no complimentary breakfast."

"What a wonderful experience. Staff was helpful and kind. We were offered a free upgrade from an interior queen room to a king city view. We were also selected for free room service breakfast. Easy check out process. Left our bags before check in to walk around the city. Highly recommend if you’re going to the city to see a Broadway show!"

"Not a good experience overall. The outside of hotel was extremely loud, especially at night, making it very difficult to sleep. In addition, the staff were rude and very impatient when we asked for assistance, which made the experience even worse Unfortunately, I would not stay here again."

"The room was clean"

"The room was TINY but I guess that's to be expected in NYC. The shower water could never regulate and was usually scalding. It was very close to Times Square which was convenient and the staff was very nice. Overall, considering we only slept in the room, it was fine."

"Well sited for Downtown Manhattan. The restaurant has a limited menu but lovely staff. The room was very clean with great air conditioning. Breakfast is self serve with a good choice. The lifts take some time on occasion but otherwise work fine(there are many floors!)"