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"Friendly and helpful staff Property well maintained but needs more lighting at night Great location of room Great variety of food and drinks but need more restaurants Meal plan not fully all inclusive (ex: room service fees, 1 choice for lunch and 2 choices for dinner on a la carte menus) Buffet needs improvement Limited TV channels Minimal night entertainment Not able to US dollars on property"

"Beautiful property and amazing staff and food was delicious. Beach not as nice as I expected."

"Staff were very helpful and caring."

"Very friendly staff"

"Beautiful property, great food, friendly staff! Everything was perfect! I would definitely stay here again. "

"We only stayed one night but very pleased with this resort."

"A great family resort (the best on the coral coast) and one of the few in Fiji that genuinely caters for toddlers right through to teenagers. Big points for the free nanny service during breakfast, and for not counting teens as adults until 17 - unlike most resorts who make the switch at 12. Would I come here if I didn’t have kids? No. But if you’re looking for somewhere to stay on the coral coast with kids - this is the place."

"Have visited Shangri-la many times, glad to be welcomed back and find it just as we usually do - great place to stay."

"My husband and I stayed one night here in May. We had a lovely King room which was quiet, clean and spacious. The bed was very comfortable. The TV reception quality was not so great. As always, the pool is excellent but there are not enough seating options around the area, it could do with more loungers. The staff wete exceptionally helpful."

"Cannot fault our stay at the Sofitel Resort and Spa. From the moment we checked in until we checked out it was faultless. The staff would go above and beyond with a smile on their face. The room, food options, hospitality and activities were fantastic. Will definitely be staying again in the future."

"This was our second visit and we love everyting about castaway. The staff are what make this place special, from the Team at the kids club to the chef that cooked my daughters fish for lunch after a fishing trip. We will be back!"

"Attractive grounds. Very friendly staff. Quite a good location. Walking distance to the airport to use the shops/cafes there. There are bus-stops near the hotel that service the local buses to Lautoka. An interesting and colourful ride, and only $3 each way."

"Our fourth trip there so that tell's you how much we love it. The staff, primarily the local grown staff, are incredibly kind and engaging. The food is at the same level with a "Thank You Cake" on our last night, a Breakfast Chef who made special gluten free pancakes for my Daughter N Law, and the Head Chef delivering a Crab Macaroni & Cheese to "test" for their Summer menu. All facilities are immaculate. It truly lives up to the Resort name as we don't see a need to go elsewhere even when...

"no comments"

"This is my favorite holiday hotel I love the environment and staff not forgetting services are great "

"All great"

"Breakfast is included which was a huge array of different foods and you could bring small Tupperware to take some “extras to-go” to munch on later! ;) The water snakes are NOT poisonous. Staff is great and helpful. There was an adult pool tha seemed more for Seniors. The main pool was nice, even with the week-behaved kids for the adults to hang out at with the swim up bar. The hibachi restaurant is awesome and so is the one on the little island for seafood! Make sure you make reservations in...

"Good location near the Marins, Nice stay, clean and convenient"