"Clean hotel. Room is not well lit. A/C only went down to 21C. My big disappointment was communication. Prior to my trip, I emailed the staff several times since I was checking in after the front desk closed. I emailed to ask for an airport shuttle, got 4 responses from staff, all different, different costs. Never confirmed. Also they never told me how to check in after hours. This made our check-in uncertain and difficult. Got emails back from the hotel several times with just their hours but...
"Clean hotel. Room is not well lit. A/C only went down to 21C. My big disappointment was communication. Prior to my trip, I emailed the staff several times since I was checking in after the front desk closed. I emailed to ask for an airport shuttle, got 4 responses from staff, all different, different costs. Never confirmed. Also they never told me how to check in after hours. This made our check-in uncertain and difficult. Got emails back from the hotel several times with just their hours but...
Suzanne