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"This resort is really a special place. I stayed here 3 different times over the past 15 or so years and it never disappoints. The views of the sea are breathtaking from the plaza and infinity pool. The staff goes above and beyond to ensure that everything is perfect. A truly 5 star resort. You won’t be disappointed"

"The room was very good. You will enjoy nice view and great food offered from the hotel. But the service we have experienced wasn’t that great. They kept us waiting for the engineer to fix the air con for an hour without notice so we have to call to check by ourselves."

"Food is great there"

"Staff was great room could've been a little cleaner"

"I had wonderful experience with this property . Staffs are super professional and friendly, very quick response. Had small issues with first room the manager switched me to large suite and make sure me and my family are comfortable with the new room . I give them 5/5 star plus extra start super comfortable rooms. Location is excellent plus you access the mall easily. "

"Excellent experience "

"The only inconvenience was the map from Expedia show me other place. You’ll have to Google the place. Security is on top of their properties checking who comes in and out very safe place view. It’s amazing. You have access to the Dead Sea from the hotel three beautiful pools with waterslides there is life card on duty in the water in the pool is so warm they provide your towels for the pool or for the beach. All the personnel is really attentive and I’m speaking since the entrance of the hotel...

"Staff were extremely helpful. Everything was lovely."

"They missed up my car bumper bad The security dude told me to go ahead after checking my information without pulling down the iron protection "

"We arranged a surprise birthday stay for my mother at The Ritz-Carlton, and the experience was nothing short of exceptional. Every detail was handled with such care, thoughtfulness, and genuine attention that it made her celebration feel truly extraordinary. The level of comfort, generosity, and hospitality extended to her was remarkable, and it was clear that the staff went above and beyond to make her feel special. Their warmth, professionalism, and attention to detail turned her birthday...

"Had an awesome time at the W. The whole place is super modern and has a great vibe, but the staff really made the stay for me. Everyone was so friendly and actually went out of their way to help with whatever I needed. Definitely a solid choice if you're in Amman!"

"Amazing stay, the staff took great care of me."

"Perfect stay and the staff was wonderful "

" they can do better it’s not the best but it’s good "