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"Top complex, facilities, staff and all around experience"

"The room was very good. You will enjoy nice view and great food offered from the hotel. But the service we have experienced wasn’t that great. They kept us waiting for the engineer to fix the air con for an hour without notice so we have to call to check by ourselves."

"Although the staff was mainly local, they need training to deal with visitors. We had dinner at Fairouz restaurant, but the charged us extra for water. No soft drinks were served"

"Amazing service amazing staff"

"All was good. Staff very good. Nice breakfast. Always i stay here. We only got problem with hot water this time. Overall nice."

"Very clean room Staff are very helpful especially the lifeguard staff"

"Excellent experience "

"بصراحة الغرف حلوة ونضيفه بس ماعندهم اي activity نعملها بالبحر لأنه كتير صغير البحر عندهم وهو عباره عن lagoon صغير وما بتقدرو تعملو jetski ولا أي فعاليات بالبحر"

"We arranged a surprise birthday stay for my mother at The Ritz-Carlton, and the experience was nothing short of exceptional. Every detail was handled with such care, thoughtfulness, and genuine attention that it made her celebration feel truly extraordinary. The level of comfort, generosity, and hospitality extended to her was remarkable, and it was clear that the staff went above and beyond to make her feel special. Their warmth, professionalism, and attention to detail turned her birthday...

"This place is absolutely amazing and incredible. The rooms are spotless and clean, staff is extremely pleasant and helpful to work with. They answered any and all questions I had helped me with transportation to and from the airport and several times I needed to go to the city they assisted me with this as well. Breakfast and dinner are absolutely delicious. Many options for food and dining. They have all the amenities you need, including pools, private beach, and spa. I will definitely be...

"Excellent all around. Will stay again."

"Enjoyed my stay very much"

"Wonderful hotel for family short stay. The one bedroom suite was spacious but lacks amenities. The hotel staff is helpful and friendly"

"The Staff was fabulous but the grounds were understaffed. The restaurants were at the local mall, and the walk was difficult for my elderly mother. You could Uber to the mall however. It was a low guest count and the staff seemed low in number so the grounds were not as clean as the other hotels around the dead sea. The room was impeccable however. The childrens pool area had some rusty parts on the slide. But the water was clean and the amenities were very fun. "