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"2nd day there- someone walked into our room.The hotel checked us out, our room was given to someone else. We had another night to stay. My daughter was in the bathroom dressing. Last morning there was, water was leaking from the ceiling through the light fixture. All they could do was give us a 30.00 breakfast voucher because we booked through Expedia!!! Terrible!!"

"great staff"

"Yes"

"La chambre était propre"

"Didn't get to meet any staff personally, but the response to messages was prompt and friendly. Room was clean with little extras like swan towel and a welcome tray and parking was close to front door and set aside specifically for the guests. The only drawbacks some ppl might have, would be a shared kitchen and the stairs to get to rooms, but even I have had double knee replacement and was able to do them pretty easily, just taking my time. And we didn't mind the shared kitchen, it was stocked with cereals, muffins and drinks etc. We would definitely stay again.."

"Everything was great! Staff is extremely friendly and accommodating. "

"The only good part of my experience was the customer service provided by the front end staff besides that the room was dirty and had roaches . And the heater did not work . The hot water was good . "

"Property was very close to Fort Drum, many places to eat, grocery stores were close by as well."

"The bedding and bathroom were fine. Both the chair and hassock in the room were mended with duct tape as well as the carpet outside the elevator on the 3rd floor. When I woke early to wanted to use the Internet the WiFi was terribly slow. The solution was to have someone reset the router ..... well, I just dealt with it until the morning (8am) when someone must have done that because WiFi was much faster for the balance of our stay."