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"This is our second time back to this place. It is such an incredible all inclusive resort at one of the best locations in all of Roatan. "

"The staff were very rude"

"The front desk is the face of the Grand Roatan Kimpton resort. The receptionist's service was unacceptable for a hotel of this level. We arrived at the Kimpton on February 17 at noon, like many other guests, a line of almost two dozen guests was behind us. But, after a long talk that we hadn't booked a bungalow, we couldn't reach an agreement. We are 72 and 78 years old, and without any respect, were sent to a separate bungalow with a dangerous staircase inside, the unlit, with broken...

"The beach view was obstruced and the beach full of seaweed. The resort burnt down to the ground while we were there."

"Es un hotel con excelente ubicación, la mejor playa en la que he estado, el personal super amable (Don Fredy en el area de restaurante muy servicial) la comida deliciosa y variada. Hay muchas actividades en el hotel de entrenamiento con el staff animados que no dejan que te aburras!! Las habitaciones super limpias, amplias y comodas. Lo super recomiendo para vivir unas merecidas vacaciones. "

"All good with the room and property, the front desk staff was exceptional (very helpful). "

"Like the layout of the property. It’s right on the beach. Food and service was excellent. "

"Ocean view, rooms"

"We had a "garden room" which means no ocean view. Nice patio but looking at another building. There is a Pool and swim up bar. Pool is designed for kids and there were a lot of them! Only 5 lounge chairs that were never available. Servers were very polite and helpful. "

"PROS: We had a beautiful view overlooking the pool. The property itself is stunning, and the facilities are equally impressive. The location is excellent, and the landscape is serene and almost divine—it truly feels like a hidden paradise. CONS: Unfortunately, the food and service did not match the level of the property. The meals were subpar—calling them that is generous, especially considering the prices. The wait time for food was also difficult to understand given the relatively low number...

"Absolutely Incredible resort! We were met at the airport by hotel staff. Took the shuttle and our bags were waiting for us at the cabin on the small island. Room was fantastic, right on the snorkeling beach. Very clean, comfortable bed. The resort has a fantastic dining area and exceptionally friendly staff. Food was delicious, fresh and quick. Perry, Steven, Erick and Marcos in the dining area were courteous and welcoming. Part of the resort has a separate island with the option to swim with...

"The room was cleaned daily and restocked with fresh bottled water. There were a few stand-out servers: Gektor and Andy specifically. Everyone was friendly and accommodating, from the security staff to the entertainment staff to the hotel staff. We were welcomed as if we had come “home”."

"yes cleaned as advertised each week. Staff friendly. Ocean view spectacular. Pool small but as advertised. "

"Todo muy bien "

"La habitación muy bien, el personal muy amable. Lo unico que el wifi de la propiedad no funciona. Todo lo de mas muy bien, lo recomiendo. "

"Me encantó la piscina, la comida es muy rica, un poco caro pero hay varias opciones; me gustó la atención de algunos de los empleados, en especial los de lobby."

"Near beach, near shops, near restaurants… great snorkeling "

"Si todo excelente un exito "

"The entire experience was amazing! Owners and staff so friendly and helpful. Loved it when we tried to speak a little Spanish to them and would help us when we didn’t get it right. Pool and hot tub were enjoyable. A short walk to the beach with tons of restaurants and a few shops. Wonderful experience! Go visit!"

"Beautiful property! "